Bug #437997 “Freeze exception: system-config-printer.py crashed ...” : Bugs : system-config-printer package : Ubuntu

Revision history for this message

Martin Albisetti (beuno) wrote on 2009-09-28:

#1

BootDmesg.txt Edit (50.4 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (26.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (5.5 KiB, text/plain; charset="utf-8")
Locale.txt Edit (317 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (14.9 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (821 bytes, text/plain; charset="utf-8")
PrintingPackages.txt Edit (694 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (36.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.0 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (758 bytes, text/plain; charset="utf-8")
Traceback.txt Edit (1000 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (116.2 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (215.0 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2009-09-30

tags:

removed: need-duplicate-check

Till Kamppeter (till-kamppeter) on 2009-10-13

visibility:

private → public

Revision history for this message

Felipe Castillo (fcastillo.ec) wrote on 2009-10-13:

#2

I managed to configure my printer by doing it on the CUPS page on my browser. And now I can see it and use it normally with the interface.

Revision history for this message

nanog (sorenimpey) wrote on 2009-10-15:

#3

Also completely borked in amd64. It would be nice to get this fixed prior to release.

Just in case someone does not know what a cups browser page is:

http://localhost:631/admin

(login and follow directions)

Revision history for this message

pedroh (higuchip) wrote on 2009-10-16:

#4

Crashed while trying to add a remote printer. Needed to be fixed before final release.

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2009-10-16:

#5

Can everyone who suffers this problem run

sudo /usr/lib/cups/backend/dnssd

and post the output here? Thanks.

Changed in system-config-printer (Ubuntu):
status:	New → Incomplete

Revision history for this message

Sim (simeon-a-layne-jr) wrote on 2009-10-16:

#6

I was trying to add my printer which is a network attached HP Deskjet and that just crashed

Revision history for this message

Sim (simeon-a-layne-jr) wrote on 2009-10-16:

#7

Here are my results. for (sudo /usr/lib/cups/backend/dnssd)

simeonalaynejr@8thdaydev-LINUX:~$ sudo /usr/lib/cups/backend/dnssd
[sudo] password for simeonalaynejr:
WARNING: Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect
DEBUG: Found "Officejet 6300 series [4CB8D6] @ Simeon A Layne Jr’s Computer._ipp._tcplocal"...
DEBUG: Found "Officejet 6300 series [192.168.1.114] (Fax) @ Simeon A Layne Jr._ipp._tcplocal"...
DEBUG: Found "Officejet 6300 series [4CB8D6]._pdl-datastream._tcplocal"...
network dnssd://Officejet%206300%20series%20%5B192.168.1.114%5D%20(Fax)%20%40%20Simeon%20A%20Layne%20Jr._ipp._tcp.local/cups "Officejet Officejet 6300 series" "Officejet 6300 series [192.168.1.114] (Fax) @ Simeon A Layne Jr" "MFG:Officejet;MDL:6300 series" ""
network dnssd://Officejet%206300%20series%20%5B4CB8D6%5D%20%40%20Simeon%20A%20Layne%20Jr%E2%80%99s%20Computer._ipp._tcp.local/cups "HP HP Officejet 6300 series" "Officejet 6300 series [4CB8D6] @ Simeon A Layne Jr’s Computer" "MFG:HP;MDL:Officejet 6300 series" ""
network dnssd://Officejet%206300%20series%20%5B4CB8D6%5D._pdl-datastream._tcp.local/ "HP HP Officejet 6300 series" "Officejet 6300 series [4CB8D6]" "MFG:HP;MDL:Officejet 6300 series" ""

Revision history for this message

Ben Webb (bjwebb67-googlemail) wrote on 2009-10-16:

#8

Here are my results.

bjwebb@webbpad:~$ sudo /usr/lib/cups/backend/dnssd
[sudo] password for bjwebb:
WARNING: Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect
DEBUG: Found "Officejet J6400 series [192.168.1.3] (Fax) @ Stuart Shirrell��._ipp._tcplocal"...
DEBUG: Found "HP Officejet J6400 series @ Stuart Shirrell��s MacBook Pro 15"._ipp._tcplocal"...
network dnssd://Officejet%20J6400%20series%20%5B192.168.1.3%5D%20(Fax)%20%40%20Stuart%20Shirrell%E2%80%99._ipp._tcp.local/cups "Officejet Officejet J6400 series" "Officejet J6400 series [192.168.1.3] (Fax) @ Stuart Shirrell��" "MFG:Officejet;MDL:J6400 series" ""
network dnssd://HP%20Officejet%20J6400%20series%20%40%20Stuart%20Shirrell%E2%80%99s%20MacBook%20Pro%2015"._ipp._tcp.local/cups "Officejet Officejet J6400 series" "HP Officejet J6400 series @ Stuart Shirrell��s MacBook Pro 15\"" "MFG:Officejet;MDL:J6400 series" ""

Revision history for this message

Ben Webb (bjwebb67-googlemail) wrote on 2009-10-16:

#9

When I change my terminal encoding i get:

bjwebb@webbpad:~$ sudo /usr/lib/cups/backend/dnssd
WARNING: Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect
DEBUG: Found "Officejet J6400 series [192.168.1.3] (Fax) @ Stuart Shirrell’._ipp._tcplocal"...
DEBUG: Found "HP Officejet J6400 series @ Stuart Shirrell’s MacBook Pro 15"._ipp._tcplocal"...
network dnssd://Officejet%20J6400%20series%20%5B192.168.1.3%5D%20(Fax)%20%40%20Stuart%20Shirrell%E2%80%99._ipp._tcp.local/cups "Officejet Officejet J6400 series" "Officejet J6400 series [192.168.1.3] (Fax) @ Stuart Shirrell’" "MFG:Officejet;MDL:J6400 series" ""
network dnssd://HP%20Officejet%20J6400%20series%20%40%20Stuart%20Shirrell%E2%80%99s%20MacBook%20Pro%2015"._ipp._tcp.local/cups "Officejet Officejet J6400 series" "HP Officejet J6400 series @ Stuart Shirrell’s MacBook Pro 15\"" "MFG:Officejet;MDL:J6400 series" ""

Which suggests that the character that is breaking is the curved apostrophe - ’

Revision history for this message

ZachT (billy099) wrote on 2009-10-16:

#10

Download full text (4.4 KiB)

from /usr/lib/cups/backend/dnssd:

DEBUG: Found "HP LaserJet 2300 series @ Laura Lichtblau’s PowerBook G4 15"._ipp._tcplocal"...
DEBUG: Found "Adobe PDF 9.0 @ Laura Lichtblau’s PowerBook G4 15"._ipp._tcplocal"...
DEBUG: Found "HP Color LaserJet 4700 [118440]._ipp._tcplocal"...
DEBUG: Found "Lexmark E250dn._ipp._tcplocal"...
DEBUG: Found "seafloor_lw._ipp._tcplocal"...
DEBUG: Found "designjet 5500ps (Q1254A) (0001E6B19165)._ipp._tcplocal"...
DEBUG: Found "Phaser 6250DP (8a:1f:b3)._ipp._tcplocal"...
DEBUG: Found "HP Color LaserJet CP2025dn (28B546)._pdl-datastream._tcplocal"...
DEBUG: Found "HP LaserJet M1522nf MFP (1C0309)._pdl-datastream._tcplocal"...
DEBUG: Found "HP Color LaserJet 4700 [118440]._pdl-datastream._tcplocal"...
DEBUG: Found "Lexmark E250dn._pdl-datastream._tcplocal"...
DEBUG: Found "seafloor_lw._pdl-datastream._tcplocal"...
DEBUG: Found "designjet 5500ps (Q1254A) (0001E6B19165)._pdl-datastream._tcplocal"...
DEBUG: Found "Phaser 6250DP (8a:1f:b3)._pdl-datastream._tcplocal"...
DEBUG: Found "PS-724931-P1._printer._tcplocal"...
DEBUG: Found "HP Color LaserJet CP2025dn (28B546)._printer._tcplocal"...
DEBUG: Found "HP LaserJet M1522nf MFP (1C0309)._printer._tcplocal"...
DEBUG: Found "Lexmark E250dn._printer._tcplocal"...
DEBUG: Found "seafloor_lw._printer._tcplocal"...
DEBUG: Found "HP Color LaserJet 4700 [118440]._printer._tcplocal"...
DEBUG: Found "designjet 5500ps (Q1254A) (0001E6B19165)._printer._tcplocal"...
DEBUG: Found "Phaser 6250DP (8a:1f:b3)._printer._tcplocal"...
network dnssd://HP%20LaserJet%202300%20series%20%40%20Laura%20Lichtblau%E2%80%99s%20PowerBook%20G4%2015"._ipp._tcp.local/cups "hp hp LaserJet 2300L" "HP LaserJet 2300 series @ Laura Lichtblau’s PowerBook G4 15\"" "MFG:hp;MDL:LaserJet 2300L" ""
network dnssd://Adobe%20PDF%209.0%20%40%20Laura%20Lichtblau%E2%80%99s%20PowerBook%20G4%2015"._ipp._tcp.local/cups "Adobe Adobe PDF" "Adobe PDF 9.0 @ Laura Lichtblau’s PowerBook G4 15\"" "MFG:Adobe;MDL:PDF" ""
network dnssd://HP%20Color%20LaserJet%204700%20%5B118440%5D._ipp._tcp.local/ "HP HP Color LaserJet 4700" "HP Color LaserJet 4700 [118440]" "MFG:HP;MDL:Color LaserJet 4700" ""
network dnssd://designjet%205500ps%20(Q1254A)%20(0001E6B19165)._ipp._tcp.local/ "designjet 5500ps (Q1254A)" "designjet 5500ps (Q1254A) (0001E6B19165)" "MFG:HP;MDL:5500ps (Q1254A)" ""
network dnssd://Phaser%206250DP%20(8a%3A1f%3Ab3)._ipp._tcp.local/ "Xerox Xerox Phaser 6250DP" "Phaser 6250DP (8a:1f:b3)" "MFG:Xerox;MDL:Phaser 6250DP" ""
network dnssd://HP%20Color%20LaserJet%20CP2025dn%20(28B546)._pdl-datastream._tcp.local/ "HP HP Color LaserJet CP2025dn" "HP Color LaserJet CP2025dn (28B546)" "MFG:HP;MDL:Color LaserJet CP2025dn" ""
network dnssd://HP%20LaserJet%20M1522nf%20MFP%20(1C0309)._pdl-datastream._tcp.local/ "HP HP LaserJet M1522nf MFP" "HP LaserJet M1522nf MFP (1C0309)" "MFG:HP;MDL:LaserJet M1522nf MFP" ""
network dnssd://HP%20Color%20LaserJet%204700%20%5B118440%5D._pdl-datastream._tcp.local/ "HP HP Color LaserJet 4700" "HP Color LaserJet 4700 [118440]" "MFG:HP;MDL:Color LaserJet 4700" ""
network dnssd://designjet%205500ps%20(Q1254A)%20(0001E6B19165)._pdl-datastream._tcp.local/ "designjet 5500ps (Q1254A)" "designjet 5500ps (Q1254A) (0001E6B191...

from /usr/lib/cups/backend/dnssd:

DEBUG: Found "HP LaserJet 2300 series @ Laura Lichtblau’s PowerBook G4 15"._ipp._tcplocal"...
DEBUG: Found "Adobe PDF 9.0 @ Laura Lichtblau’s PowerBook G4 15"._ipp._tcplocal"...
DEBUG: Found "HP Color LaserJet 4700 [118440]._ipp._tcplocal"...
DEBUG: Found "Lexmark E250dn._ipp._tcplocal"...
DEBUG: Found "seafloor_lw._ipp._tcplocal"...
DEBUG: Found "designjet 5500ps (Q1254A) (0001E6B19165)._ipp._tcplocal"...
DEBUG: Found "Phaser 6250DP (8a:1f:b3)._ipp._tcplocal"...
DEBUG: Found "HP Color LaserJet CP2025dn (28B546)._pdl-datastream._tcplocal"...
DEBUG: Found "HP LaserJet M1522nf MFP (1C0309)._pdl-datastream._tcplocal"...
DEBUG: Found "HP Color LaserJet 4700 [118440]._pdl-datastream._tcplocal"...
DEBUG: Found "Lexmark E250dn._pdl-datastream._tcplocal"...
DEBUG: Found "seafloor_lw._pdl-datastream._tcplocal"...
DEBUG: Found "designjet 5500ps (Q1254A) (0001E6B19165)._pdl-datastream._tcplocal"...
DEBUG: Found "Phaser 6250DP (8a:1f:b3)._pdl-datastream._tcplocal"...
DEBUG: Found "PS-724931-P1._printer._tcplocal"...
DEBUG: Found "HP Color LaserJet CP2025dn (28B546)._printer._tcplocal"...
DEBUG: Found "HP LaserJet M1522nf MFP (1C0309)._printer._tcplocal"...
DEBUG: Found "Lexmark E250dn._printer._tcplocal"...
DEBUG: Found "seafloor_lw._printer._tcplocal"...
DEBUG: Found "HP Color LaserJet 4700 [118440]._printer._tcplocal"...
DEBUG: Found "designjet 5500ps (Q1254A) (0001E6B19165)._printer._tcplocal"...
DEBUG: Found "Phaser 6250DP (8a:1f:b3)._printer._tcplocal"...
network dnssd://HP%20LaserJet%202300%20series%20%40%20Laura%20Lichtblau%E2%80%99s%20PowerBook%20G4%2015"._ipp._tcp.local/cups "hp hp LaserJet 2300L" "HP LaserJet 2300 series @ Laura Lichtblau’s PowerBook G4 15\"" "MFG:hp;MDL:LaserJet 2300L" ""
network dnssd://Adobe%20PDF%209.0%20%40%20Laura%20Lichtblau%E2%80%99s%20PowerBook%20G4%2015"._ipp._tcp.local/cups "Adobe Adobe PDF" "Adobe PDF 9.0 @ Laura Lichtblau’s PowerBook G4 15\"" "MFG:Adobe;MDL:PDF" ""
network dnssd://HP%20Color%20LaserJet%204700%20%5B118440%5D._ipp._tcp.local/ "HP HP Color LaserJet 4700" "HP Color LaserJet 4700 [118440]" "MFG:HP;MDL:Color LaserJet 4700" ""
network dnssd://designjet%205500ps%20(Q1254A)%20(0001E6B19165)._ipp._tcp.local/ "designjet 5500ps (Q1254A)" "designjet 5500ps (Q1254A) (0001E6B19165)" "MFG:HP;MDL:5500ps (Q1254A)" ""
network dnssd://Phaser%206250DP%20(8a%3A1f%3Ab3)._ipp._tcp.local/ "Xerox Xerox Phaser 6250DP" "Phaser 6250DP (8a:1f:b3)" "MFG:Xerox;MDL:Phaser 6250DP" ""
network dnssd://HP%20Color%20LaserJet%20CP2025dn%20(28B546)._pdl-datastream._tcp.local/ "HP HP Color LaserJet CP2025dn" "HP Color LaserJet CP2025dn (28B546)" "MFG:HP;MDL:Color LaserJet CP2025dn" ""
network dnssd://HP%20LaserJet%20M1522nf%20MFP%20(1C0309)._pdl-datastream._tcp.local/ "HP HP LaserJet M1522nf MFP" "HP LaserJet M1522nf MFP (1C0309)" "MFG:HP;MDL:LaserJet M1522nf MFP" ""
network dnssd://HP%20Color%20LaserJet%204700%20%5B118440%5D._pdl-datastream._tcp.local/ "HP HP Color LaserJet 4700" "HP Color LaserJet 4700 [118440]" "MFG:HP;MDL:Color LaserJet 4700" ""
network dnssd://designjet%205500ps%20(Q1254A)%20(0001E6B19165)._pdl-datastream._tcp.local/ "designjet 5500ps (Q1254A)" "designjet 5500ps (Q1254A) (0001E6B19165)" "MFG:HP;MDL:5500ps (Q1254A)" ""
network dnssd://Phaser%206250DP%20(8a%3A1f%3Ab3)._pdl-datastream._tcp.local/ "Xerox Xerox Phaser 6250DP" "Phaser 6250DP (8a:1f:b3)" "MFG:Xerox;MDL:Phaser 6250DP" ""
network dnssd://PS-724931-P1._printer._tcp.local/ "Unknown" "PS-724931-P1" "" ""
network dnssd://HP%20Color%20LaserJet%20CP2025dn%20(28B546)._printer._tcp.local/ "HP HP Color LaserJet CP2025dn" "HP Color LaserJet CP2025dn (28B546)" "MFG:HP;MDL:Color LaserJet CP2025dn" ""
network dnssd://HP%20LaserJet%20M1522nf%20MFP%20(1C0309)._printer._tcp.local/ "HP HP LaserJet M1522nf MFP" "HP LaserJet M1522nf MFP (1C0309)" "MFG:HP;MDL:LaserJet M1522nf MFP" ""
network dnssd://HP%20Color%20LaserJet%204700%20%5B118440%5D._printer._tcp.local/ "HP HP Color LaserJet 4700" "HP Color LaserJet 4700 [118440]" "MFG:HP;MDL:Color LaserJet 4700" ""
network dnssd://designjet%205500ps%20(Q1254A)%20(0001E6B19165)._printer._tcp.local/ "designjet 5500ps (Q1254A)" "designjet 5500ps (Q1254A) (0001E6B19165)" "MFG:HP;MDL:5500ps (Q1254A)" ""
network dnssd://Phaser%206250DP%20(8a%3A1f%3Ab3)._printer._tcp.local/ "Xerox Xerox Phaser 6250DP" "Phaser 6250DP (8a:1f:b3)" "MFG:Xerox;MDL:Phaser 6250DP" ""
ERROR: Timeout reached
ERROR: Timeout reached
ERROR: Timeout reached
ERROR: Timeout reached
ERROR: Timeout reached
ERROR: Timeout reached

Revision history for this message

Rūdolfs Mazurs (rudolfs-mazurs) wrote on 2009-10-17:

#11

sudo /usr/lib/cups/backend/dnssd
WARNING: Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect
DEBUG: Found "Melbalts, vienpusējs @ rumba.anru.no-ip.org._ipp._tcplocal"...
network dnssd://Melbalts,%20vienpus%C4%93js%20%40%20rumba.anru.no-ip.org._ipp._tcp.local/cups "ML-2010" "Melbalts, vienpusējs @ rumba.anru.no-ip.org" "" ""

Revision history for this message

Slipie (slipiefreak) wrote on 2009-10-19:

#12

Download full text (4.9 KiB)

/usr/lib/cups/backend/dnssd:

WARNING: Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect
DEBUG: Found "hp color LaserJet 4650 (0001E6E11AFA)._ipp._tcplocal"...
DEBUG: Found "KM5CE0AF._ipp._tcplocal"...
DEBUG: Found "Dell Laser Printer 1720dn._ipp._tcplocal"...
DEBUG: Found "hp color LaserJet 4650 (0001E6E11AF1)._ipp._tcplocal"...
DEBUG: Found "Dell Laser Printer 1720dn (2)._ipp._tcplocal"...
DEBUG: Found "Dell Laser Printer 1720dn (2)._ipp._tcplocal"...
DEBUG: Found "Dell 2330dn Laser Printer._ipp._tcplocal"...
DEBUG: Found "Dell Laser Printer 1720dn (3)._ipp._tcplocal"...
DEBUG: Found "hp color LaserJet 4650 (0001E6E11AFA)._pdl-datastream._tcplocal"...
DEBUG: Found "KM5CE0AF._pdl-datastream._tcplocal"...
DEBUG: Found "hp color LaserJet 4650 (0001E6E11AF1)._pdl-datastream._tcplocal"...
DEBUG: Found "Dell Laser Printer 1720dn (2)._pdl-datastream._tcplocal"...
DEBUG: Found "Dell Laser Printer 1720dn (2)._pdl-datastream._tcplocal"...
DEBUG: Found "Dell 2330dn Laser Printer._pdl-datastream._tcplocal"...
DEBUG: Found "hp color LaserJet 4650 (0001E6E11AFA)._printer._tcplocal"...
DEBUG: Found "KM5CE0AF._printer._tcplocal"...
DEBUG: Found "hp color LaserJet 4650 (0001E6E11AF1)._printer._tcplocal"...
DEBUG: Found "Dell Laser Printer 1720dn (2)._printer._tcplocal"...
DEBUG: Found "Dell Laser Printer 1720dn (2)._printer._tcplocal"...
DEBUG: Found "Dell 2330dn Laser Printer._printer._tcplocal"...
network dnssd://KM5CE0AF._ipp._tcp.local/ "Kyocera FS-C5030N FS-C5030N" "KM5CE0AF" "MFG:Kyocera FS-C5030N;MDL:FS-C5030N;" ""
network dnssd://Dell%C2%A0Laser%C2%A0Printer%C2%A01720dn._ipp._tcp.local/ "Dell Dell Laser Printer 1720dn" "Dell Laser Printer 1720dn" "MFG:Dell;MDL:Laser Printer 1720dn" ""
network dnssd://Dell%C2%A0Laser%C2%A0Printer%C2%A01720dn%C2%A0(2)._ipp._tcp.local/ "Dell Dell Laser Printer 1720dn" "Dell Laser Printer 1720dn (2)" "MFG:Dell;MDL:Laser Printer 1720dn" ""
network dnssd://Dell%C2%A0Laser%C2%A0Printer%C2%A01720dn%20(2)._ipp._tcp.local/ "Dell Dell Laser Printer 1720dn" "Dell Laser Printer 1720dn (2)" "MFG:Dell;MDL:Laser Printer 1720dn" ""
network dnssd://Dell%202330dn%20Laser%20Printer._ipp._tcp.local/ "Dell Dell 2330dn Laser Printer" "Dell 2330dn Laser Printer" "MFG:Dell;MDL:2330dn Laser Printer" ""
network dnssd://Dell%C2%A0Laser%C2%A0Printer%C2%A01720dn%20(3)._ipp._tcp.local/ "Dell Dell Laser Printer 1720dn" "Dell Laser Printer 1720dn (3)" "MFG:Dell;MDL:Laser Printer 1720dn" ""
network dnssd://KM5CE0AF._pdl-datastream._tcp.local/ "Kyocera FS-C5030N FS-C5030N" "KM5CE0AF" "MFG:Kyocera FS-C5030N;MDL:FS-C5030N;" ""
network dnssd://Dell%C2%A0Laser%C2%A0Printer%C2%A01720dn%C2%A0(2)._pdl-datastream._tcp.local/ "Dell Dell Laser Printer 1720dn" "Dell Laser Printer 1720dn (2)" "MFG:Dell;MDL:Laser Printer 1720dn" ""
network dnssd://Dell%C2%A0Laser%C2%A0Printer%C2%A01720dn%20(2)._pdl-datastream._tcp.local/ "Dell Dell Laser Printer 1720dn" "Dell Laser Printer 1720dn (2)" "MFG:Dell;MDL:Laser Printer 1720dn" ""
network dnssd://Dell%202330dn%20Laser%20Printer._pdl-datastream._tcp.local/ "Dell Dell 2330dn Laser Printer" "Dell 2330dn Laser Printer" "MFG:Dell;MDL:2330dn Laser Printer" ""
network dnssd://KM5CE0AF._...

/usr/lib/cups/backend/dnssd:

WARNING: Unhandled message: interface=org.freedesktop.DBus.Introspectable, path=/, member=Introspect
DEBUG: Found "hp color LaserJet 4650 (0001E6E11AFA)._ipp._tcplocal"...
DEBUG: Found "KM5CE0AF._ipp._tcplocal"...
DEBUG: Found "Dell Laser Printer 1720dn._ipp._tcplocal"...
DEBUG: Found "hp color LaserJet 4650 (0001E6E11AF1)._ipp._tcplocal"...
DEBUG: Found "Dell Laser Printer 1720dn (2)._ipp._tcplocal"...
DEBUG: Found "Dell Laser Printer 1720dn (2)._ipp._tcplocal"...
DEBUG: Found "Dell 2330dn Laser Printer._ipp._tcplocal"...
DEBUG: Found "Dell Laser Printer 1720dn (3)._ipp._tcplocal"...
DEBUG: Found "hp color LaserJet 4650 (0001E6E11AFA)._pdl-datastream._tcplocal"...
DEBUG: Found "KM5CE0AF._pdl-datastream._tcplocal"...
DEBUG: Found "hp color LaserJet 4650 (0001E6E11AF1)._pdl-datastream._tcplocal"...
DEBUG: Found "Dell Laser Printer 1720dn (2)._pdl-datastream._tcplocal"...
DEBUG: Found "Dell Laser Printer 1720dn (2)._pdl-datastream._tcplocal"...
DEBUG: Found "Dell 2330dn Laser Printer._pdl-datastream._tcplocal"...
DEBUG: Found "hp color LaserJet 4650 (0001E6E11AFA)._printer._tcplocal"...
DEBUG: Found "KM5CE0AF._printer._tcplocal"...
DEBUG: Found "hp color LaserJet 4650 (0001E6E11AF1)._printer._tcplocal"...
DEBUG: Found "Dell Laser Printer 1720dn (2)._printer._tcplocal"...
DEBUG: Found "Dell Laser Printer 1720dn (2)._printer._tcplocal"...
DEBUG: Found "Dell 2330dn Laser Printer._printer._tcplocal"...
network dnssd://KM5CE0AF._ipp._tcp.local/ "Kyocera FS-C5030N FS-C5030N" "KM5CE0AF" "MFG:Kyocera FS-C5030N;MDL:FS-C5030N;" ""
network dnssd://Dell%C2%A0Laser%C2%A0Printer%C2%A01720dn._ipp._tcp.local/ "Dell Dell Laser Printer 1720dn" "Dell Laser Printer 1720dn" "MFG:Dell;MDL:Laser Printer 1720dn" ""
network dnssd://Dell%C2%A0Laser%C2%A0Printer%C2%A01720dn%C2%A0(2)._ipp._tcp.local/ "Dell Dell Laser Printer 1720dn" "Dell Laser Printer 1720dn (2)" "MFG:Dell;MDL:Laser Printer 1720dn" ""
network dnssd://Dell%C2%A0Laser%C2%A0Printer%C2%A01720dn%20(2)._ipp._tcp.local/ "Dell Dell Laser Printer 1720dn" "Dell Laser Printer 1720dn (2)" "MFG:Dell;MDL:Laser Printer 1720dn" ""
network dnssd://Dell%202330dn%20Laser%20Printer._ipp._tcp.local/ "Dell Dell 2330dn Laser Printer" "Dell 2330dn Laser Printer" "MFG:Dell;MDL:2330dn Laser Printer" ""
network dnssd://Dell%C2%A0Laser%C2%A0Printer%C2%A01720dn%20(3)._ipp._tcp.local/ "Dell Dell Laser Printer 1720dn" "Dell Laser Printer 1720dn (3)" "MFG:Dell;MDL:Laser Printer 1720dn" ""
network dnssd://KM5CE0AF._pdl-datastream._tcp.local/ "Kyocera FS-C5030N FS-C5030N" "KM5CE0AF" "MFG:Kyocera FS-C5030N;MDL:FS-C5030N;" ""
network dnssd://Dell%C2%A0Laser%C2%A0Printer%C2%A01720dn%C2%A0(2)._pdl-datastream._tcp.local/ "Dell Dell Laser Printer 1720dn" "Dell Laser Printer 1720dn (2)" "MFG:Dell;MDL:Laser Printer 1720dn" ""
network dnssd://Dell%C2%A0Laser%C2%A0Printer%C2%A01720dn%20(2)._pdl-datastream._tcp.local/ "Dell Dell Laser Printer 1720dn" "Dell Laser Printer 1720dn (2)" "MFG:Dell;MDL:Laser Printer 1720dn" ""
network dnssd://Dell%202330dn%20Laser%20Printer._pdl-datastream._tcp.local/ "Dell Dell 2330dn Laser Printer" "Dell 2330dn Laser Printer" "MFG:Dell;MDL:2330dn Laser Printer" ""
network dnssd://KM5CE0AF._printer._tcp.local/ "Kyocera FS-C5030N FS-C5030N" "KM5CE0AF" "MFG:Kyocera FS-C5030N;MDL:FS-C5030N;" ""
network dnssd://Dell%C2%A0Laser%C2%A0Printer%C2%A01720dn%C2%A0(2)._printer._tcp.local/ "Dell Dell Laser Printer 1720dn" "Dell Laser Printer 1720dn (2)" "MFG:Dell;MDL:Laser Printer 1720dn" ""
network dnssd://Dell%C2%A0Laser%C2%A0Printer%C2%A01720dn%20(2)._printer._tcp.local/ "Dell Dell Laser Printer 1720dn" "Dell Laser Printer 1720dn (2)" "MFG:Dell;MDL:Laser Printer 1720dn" ""
network dnssd://Dell%202330dn%20Laser%20Printer._printer._tcp.local/ "Dell Dell 2330dn Laser Printer" "Dell 2330dn Laser Printer" "MFG:Dell;MDL:2330dn Laser Printer" ""
network dnssd://hp%20color%20LaserJet%204650%20(0001E6E11AF1)._printer._tcp.local/ "hp hp color LaserJet 4650" "hp color LaserJet 4650 (0001E6E11AF1)" "MFG:hp;MDL:color LaserJet 4650" ""
network dnssd://hp%20color%20LaserJet%204650%20(0001E6E11AF1)._pdl-datastream._tcp.local/ "hp hp color LaserJet 4650" "hp color LaserJet 4650 (0001E6E11AF1)" "MFG:hp;MDL:color LaserJet 4650" ""
network dnssd://hp%20color%20LaserJet%204650%20(0001E6E11AF1)._ipp._tcp.local/ "hp hp color LaserJet 4650" "hp color LaserJet 4650 (0001E6E11AF1)" "MFG:hp;MDL:color LaserJet 4650" ""
network dnssd://hp%20color%20LaserJet%204650%20(0001E6E11AFA)._printer._tcp.local/ "hp hp color LaserJet 4650" "hp color LaserJet 4650 (0001E6E11AFA)" "MFG:hp;MDL:color LaserJet 4650" ""
network dnssd://hp%20color%20LaserJet%204650%20(0001E6E11AFA)._pdl-datastream._tcp.local/ "hp hp color LaserJet 4650" "hp color LaserJet 4650 (0001E6E11AFA)" "MFG:hp;MDL:color LaserJet 4650" ""
network dnssd://hp%20color%20LaserJet%204650%20(0001E6E11AFA)._ipp._tcp.local/ "hp hp color LaserJet 4650" "hp color LaserJet 4650 (0001E6E11AFA)" "MFG:hp;MDL:color LaserJet 4650" ""

Revision history for this message

pedroh (higuchip) wrote on 2009-10-19:

#13

Using the CUPS web interface, I got the following Error Log:

CUPS-Get-Printers failed: server-error-operation-not-supported

Till Kamppeter (till-kamppeter) on 2009-10-19

Changed in system-config-printer (Ubuntu):
status:	Incomplete → In Progress
importance:	Undecided → Critical
assignee:	nobody → Till Kamppeter (till-kamppeter)
milestone:	none → ubuntu-9.10
summary:	- system-config-printer.py crashed with UnicodeDecodeError in sub() + Freeze exception: system-config-printer.py crashed with + UnicodeDecodeError in sub()

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2009-10-19:

#14

Thenk you all for your postings of the dnssd output. I have found the problem now: It is caused by UTF-8 characters in the printer descriptions of remote CUPS queues, especially from Mac OS X systems.

This prevents the new printer wizard of system-config-printer to work at all if there is somewhere a CUPS queue in the network which uses UTF-8 characters in the printer description. This is nearly always the case if there are Mac OS X machines. Even local printers cannot get installed then. One can also see on the number of duplicates that this bug is of high impact. Therefore I am raising the importance of this bug and propose it as a freeze exception for Karmic.

The fix (patch attached) is a one-liner, no risk of regressions.

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2009-10-19:

#15

Patch which fixes this bug Edit (504 bytes, text/plain)

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2009-10-19:

#16

debdiff to fix the bug in the Karmic package Edit (2.0 KiB, text/plain)

Till Kamppeter (till-kamppeter) on 2009-10-19

Changed in system-config-printer (Ubuntu Karmic):
status:	In Progress → Fix Committed

Revision history for this message

Launchpad Janitor (janitor) wrote on 2009-10-19:

#17

This bug was fixed in the package system-config-printer - 1.1.12+git20090826-0ubuntu8

---------------
system-config-printer (1.1.12+git20090826-0ubuntu8) karmic; urgency=low

  * debian/patches/77_dont-crash-on-dns-sd-broadcasted-mac-os-x-queues-with-utf8-chatracters.patch:
    Prevent a crash when listing discovered printer devices in the new
    printer wizard. The crash happened when their are CUPS queues from
    Mac OS X systems with UTF-8 characters broadcasted via DNS-SD and
    picked up by the local dnssd CUPS backend. This made setting up
    print queues impossible whenthere was a Mac somewhere in the network.
    (LP: #437997).

-- Till Kamppeter <email address hidden> Mon, 19 Oct 2009 16:32:09 +0200

Changed in system-config-printer (Ubuntu Karmic):
status:	Fix Committed → Fix Released

Revision history for this message

Sim (simeon-a-layne-jr) wrote on 2009-10-21: Re: [Bug 437997] Re: Freeze exception: system-config-printer.py crashed with UnicodeDecodeError in sub()

#18

Download full text (3.6 KiB)

I have just validated that I now print without error. Thanks for the
awesome work. Some change in the last 2 days of updates resolved the
issue.

Sim
Simeon_A_Layne_Jr@8thdaypub.net

On Oct 19, 2009, at 11:23 AM, Launchpad Bug Tracker wrote:

> This bug was fixed in the package system-config-printer -
> 1.1.12+git20090826-0ubuntu8
>
> ---------------
> system-config-printer (1.1.12+git20090826-0ubuntu8) karmic;
> urgency=low
>
> * debian/patches/77_dont-crash-on-dns-sd-broadcasted-mac-os-x-
> queues-with-utf8-chatracters.patch:
> Prevent a crash when listing discovered printer devices in the new
> printer wizard. The crash happened when their are CUPS queues from
> Mac OS X systems with UTF-8 characters broadcasted via DNS-SD and
> picked up by the local dnssd CUPS backend. This made setting up
> print queues impossible whenthere was a Mac somewhere in the
> network.
> (LP: #437997).
>
> -- Till Kamppeter <email address hidden> Mon, 19 Oct 2009
> 16:32:09 +0200
>
> ** Changed in: system-config-printer (Ubuntu Karmic)
> Status: Fix Committed => Fix Released
>
> --
> Freeze exception: system-config-printer.py crashed with
> UnicodeDecodeError in sub()
> https://bugs.launchpad.net/bugs/437997
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “system-config-printer” package in Ubuntu: Fix Released
> Status in system-config-printer in Ubuntu Karmic: Fix Released
>
> Bug description:
> Binary package hint: system-config-printer
>
> Tried to find printers on the network, boom.
>
> ProblemType: Crash
> Architecture: i386
> CupsErrorLog:
> W [28/Sep/2009:09:01:04 +0100] [CGI] Unhandled message:
> interface=org.freedesktop.DBus.Introspectable, path=/,
> member=Introspect
> E [28/Sep/2009:09:01:07 +0100] [cups-deviced] Bad line from "snmp":
> network "Unknown" "Xerox WorkCentre 7228 Multifunction System"
> "MANUFACTURER:Xerox
> E [28/Sep/2009:09:01:07 +0100] [cups-deviced] Bad line from "snmp":
> MODEL:WorkCentre 7228" "27th Floor Millbank Tower"
> Date: Mon Sep 28 09:01:25 2009
> DistroRelease: Ubuntu 9.10
> ExecutablePath: /usr/share/system-config-printer/system-config-
> printer.py
> InterpreterPath: /usr/bin/python2.6
> Lpstat:
> device for Deskjet-5400-series: hp:/usb/Deskjet_5400_series?
> serial=TH5AJ130S604K8
> device for Officejet-Pro-K550: hp:/net/Officejet_Pro_K550?
> ip=192.168.1.99
> MachineType: Dell Inc. XPS M1330
> Package: system-config-printer-gnome 1.1.12+git20090826-0ubuntu4
> PackageArchitecture: all
> Papersize: letter
> PpdFiles:
> Officejet-Pro-K550: HP Officejet Pro k550, hpcups 3.9.8
> Deskjet-5400-series: HP Deskjet 5400 Series, hpcups 3.9.8
> ProcCmdLine: root=UUID=59619bec-a6cf-4fc1-9a7a-9a992cd31ce8 ro quiet
> splash
> ProcCmdline: python /usr/share/system-config-printer/system-config-
> printer.py
> ProcEnviron:
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcVersionSignature: Ubuntu 2.6.31-11.36-generic
> PythonArgs: ['/usr/share/system-config-printer/system-config-
> printer.py']
> SourcePackage: system-config-printer
> Title: system-config-printer.py crashed with UnicodeDecodeError in
> sub()
> Uname: Linux ...

Ubuntu
system-config-printer package

Freeze exception: system-config-printer.py crashed with UnicodeDecodeError in sub()

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Affects		Status	Importance	Assigned to	Milestone
	system-config-printer (Ubuntu)	Fix Released	Critical	Till Kamppeter	Ubuntu ubuntu-9.10
	Karmic	Fix Released	Critical	Till Kamppeter	Ubuntu ubuntu-9.10

Ubuntusystem-config-printer package

Freeze exception: system-config-printer.py crashed with UnicodeDecodeError in sub()

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Ubuntu
system-config-printer package