11.10 black screen- nothing seenable on laptop

Bug #912046 reported by Jānis Kangarooo
30
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

11.10 black screen- nothing seenable on laptop

Bug first started in kernel http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.37-natty/

lsb_release -rd
Description: Ubuntu 11.10
Release: 11.10

apt-cache policy linux
linux:
  Installed: (none)
  Candidate: 3.0.0.13.15
  Version table:
     3.0.0.13.15 0
        500 http://lv.archive.ubuntu.com/ubuntu/ oneiric-updates/main i386 Packages
        500 http://security.ubuntu.com/ubuntu/ oneiric-security/main i386 Packages
     3.0.0.12.14 0
        500 http://lv.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages

WORKAROUND:
Since i have many Ubuntu on 1 HDD then Grub boots waiting 10 sec
If i Press on Laptop keyboard keyCombo "Fn"+"<" what activates decreasing of display light and/or "Fn"+">" witch increases and then choose this 11.10 ubuntu to boot then bug doesnt occur as no black screen BUT occurs that its light not changable when booted and also "Fn"+"<" and "Fn"+">" gives activation as in screenshot but doesnt change light and also "Fn"+">" gives in text editor symbol ±

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-12-generic 3.0.0-12.20
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 1.23-0ubuntu4
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kangarooo 1425 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x96700000 irq 46'
   Mixer name : 'Realtek ALC272X'
   Components : 'HDA:10ec0272,10250212,00100001'
   Controls : 17
   Simple ctrls : 10
Date: Thu Jan 5 01:34:41 2012
HibernationDevice: RESUME=UUID=cafdc67e-c8d6-4831-8488-3c74c677a7f8
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
MachineType: eMachines eMachines E525
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=1173e278-ad2d-4b7b-966c-c0eed0a4146f ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-12-generic N/A
 linux-backports-modules-3.0.0-12-generic N/A
 linux-firmware 1.60
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/04/2010
dmi.bios.vendor: eMachines
dmi.bios.version: V3.10
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: eMachines E525
dmi.board.vendor: eMachines
dmi.board.version: V3.10
dmi.chassis.type: 10
dmi.chassis.vendor: eMachines
dmi.chassis.version: V3.10
dmi.modalias: dmi:bvneMachines:bvrV3.10:bd11/04/2010:svneMachines:pneMachinesE525:pvrV3.10:rvneMachines:rneMachinesE525:rvrV3.10:cvneMachines:ct10:cvrV3.10:
dmi.product.name: eMachines E525
dmi.product.version: V3.10
dmi.sys.vendor: eMachines
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272X Analog [ALC272X Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: kangarooo 1596 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x96700000 irq 46'
   Mixer name : 'Realtek ALC272X'
   Components : 'HDA:10ec0272,10250212,00100001'
   Controls : 17
   Simple ctrls : 9
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=cafdc67e-c8d6-4831-8488-3c74c677a7f8
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
MachineType: eMachines eMachines E525
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=f11bf111-043e-43c8-b5a7-ce0c518d46d5 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic-pae 3.2.14
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic-pae N/A
 linux-backports-modules-3.2.0-24-generic-pae N/A
 linux-firmware 1.79
SourcePackage: linux
Tags: precise precise
Uname: Linux 3.2.0-24-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 11/04/2010
dmi.bios.vendor: eMachines
dmi.bios.version: V3.10
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: eMachines E525
dmi.board.vendor: eMachines
dmi.board.version: V3.10
dmi.chassis.type: 10
dmi.chassis.vendor: eMachines
dmi.chassis.version: V3.10
dmi.modalias: dmi:bvneMachines:bvrV3.10:bd11/04/2010:svneMachines:pneMachinesE525:pvrV3.10:rvneMachines:rneMachinesE525:rvrV3.10:cvneMachines:ct10:cvrV3.10:
dmi.product.name: eMachines E525
dmi.product.version: V3.10
dmi.sys.vendor: eMachines

Revision history for this message
Jānis Kangarooo (kangarooo) wrote :
summary: - 11.04 black screen- nothing seenable on laptop
+ 11.10 black screen- nothing seenable on laptop
Revision history for this message
Jānis Kangarooo (kangarooo) wrote :

screenshot of activation identification working but no change happening

description: updated
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Do you know if this issue happened in previous version of Ubuntu, or is this a new issue?

Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . If possible, please test the latest v3.2-rcN kernel (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed by the mainline kernel, please add the following tag 'kernel-fixed-upstream-KERNEL-VERSION'. For example, if kernel version 3.2-rc1 fixed and issue, the tag would be: 'kernel-fixed-upstream-v3.2-rc1'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. If you believe this bug does not require upstream testing, please add the tag: 'kernel-upstream-testing-not-needed'.

Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Jānis Kangarooo (kangarooo) wrote :

This is still in 12.04
Xubuntu Bug 950915
Ubuntu Bug 950919

Revision history for this message
Jānis Kangarooo (kangarooo) wrote :

I dont have this bug in 10.04 and never had.
But this bug i have this sine 11.04 bug 889586 bug 912046 bug 950919 bug 950915

Changed in linux (Ubuntu):
status: Expired → New
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Kangarooo, thank you for reporting this and helping make Ubuntu better. If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

tags: added: regression-release
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Jānis Kangarooo (kangarooo) wrote :

Still exists in 12.04 - heres apport-collect

tags: added: apport-collected precise
description: updated
Revision history for this message
Jānis Kangarooo (kangarooo) wrote : AcpiTables.txt

apport information

Revision history for this message
Jānis Kangarooo (kangarooo) wrote : AlsaDevices.txt

apport information

Revision history for this message
Jānis Kangarooo (kangarooo) wrote : BootDmesg.txt

apport information

Revision history for this message
Jānis Kangarooo (kangarooo) wrote : CRDA.txt

apport information

Revision history for this message
Jānis Kangarooo (kangarooo) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Jānis Kangarooo (kangarooo) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Jānis Kangarooo (kangarooo) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Jānis Kangarooo (kangarooo) wrote : IwConfig.txt

apport information

Revision history for this message
Jānis Kangarooo (kangarooo) wrote : Lspci.txt

apport information

Revision history for this message
Jānis Kangarooo (kangarooo) wrote : Lsusb.txt

apport information

Revision history for this message
Jānis Kangarooo (kangarooo) wrote : PciMultimedia.txt

apport information

Revision history for this message
Jānis Kangarooo (kangarooo) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Jānis Kangarooo (kangarooo) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Jānis Kangarooo (kangarooo) wrote : ProcModules.txt

apport information

Revision history for this message
Jānis Kangarooo (kangarooo) wrote : PulseList.txt

apport information

Revision history for this message
Jānis Kangarooo (kangarooo) wrote : RfKill.txt

apport information

Revision history for this message
Jānis Kangarooo (kangarooo) wrote : UdevDb.txt

apport information

Revision history for this message
Jānis Kangarooo (kangarooo) wrote : UdevLog.txt

apport information

Revision history for this message
Jānis Kangarooo (kangarooo) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
penalvch (penalvch)
description: updated
tags: added: needs-bisect
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Jānis Kangarooo (kangarooo) wrote :

Can you give link witch kernel link to test here?

Revision history for this message
penalvch (penalvch) wrote :

kangarooo, please test the newest available http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.4-rc7-precise/

Revision history for this message
Jānis Kangarooo (kangarooo) wrote :

I did dl it.
then sudo dpkg -i linux-headers-3.4.0-030400rc7_3.4.0-030400rc7.201205122235_all.deb
restart after finishing install±±±±±
i didnt get new kernel line in grub
i have uname -r 2.6.32-41-generic

Revision history for this message
penalvch (penalvch) wrote :

Kangarooo, the kernel team is still posting files to that kernel. So, instead of waiting feel free to try the prior mainline -> http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.4-rc6-precise/

Revision history for this message
Jānis Kangarooo (kangarooo) wrote :

TESTED Mainstream Upstream Kernel Linux 3.4.0-030400rc6-generic
Also tested Kernel Linux 3.4.0-030400rc6-generic-pae
still exists

tags: added: kernel-bug-exists-upstream
removed: needs-upstream-testing
Revision history for this message
penalvch (penalvch) wrote :

Kangarooo, the next step is to perform a kernel bisect to identify the commit that caused this problem. Could you please do so following https://wiki.ubuntu.com/Kernel/KernelBisection ?

Revision history for this message
Jānis Kangarooo (kangarooo) wrote : Re: [Bug 912046] Re: 11.10 black screen- nothing seenable on laptop

ok ill try when ill be on wednesday with faster net speed
when will be v3.4-rc7-precise/<http://kernel.ubuntu.com/%7Ekernel-ppa/mainline/v3.4-rc7-precise/>ready?
ill test again with that and then
https://wiki.ubuntu.com/Kernel/KernelBisection

Revision history for this message
Jānis Kangarooo (kangarooo) wrote :

ok to do bisect should i git clone git://
kernel.ubuntu.com/ubuntu/ubuntu-precise.git or git clone git://
kernel.ubuntu.com/ubuntu/ubuntu-natty.git couse i just tested 10.10 screen
works but 11.04 doesnt
im now on 10.04 doing tests.

Revision history for this message
Jānis Kangarooo (kangarooo) wrote :

i added Bug 1003668 as dublicate
found that 11.04 live has this bug already

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
penalvch (penalvch)
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Jānis Kangarooo (kangarooo) wrote :

I installed also 10.10 and even with latest updates this bug isnt in 10.10 but starts with 11.04 live cd

Revision history for this message
Jānis Kangarooo (kangarooo) wrote :
Revision history for this message
Jānis Kangarooo (kangarooo) wrote :
Revision history for this message
Jānis Kangarooo (kangarooo) wrote :

I FOUND bug
needs confirmation
i just tested witch works and since when doest until 4 in row from http://kernel.ubuntu.com/~kernel-ppa/mainline/
Confirm by installing kernels

No this bug using:
[DIR] v2.6.36.4-natty/ 18-Feb-2011 11:34 - http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.36.4-natty/
This bug starts in every next kernel since:
[DIR] v2.6.37-natty/ 05-Jan-2011 11:23 - http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.37-natty/

take files starting with linux-image-*** ending with *** your architecture i386.deb or amd64.deb
then install them and restart in each kernel.
For my Emachines E525 this is how i wrote.

penalvch (penalvch)
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Jānis Kangarooo (kangarooo) wrote :

Bug is found. see previous comments

Changed in linux (Ubuntu):
status: Expired → Incomplete
Revision history for this message
penalvch (penalvch) wrote :

Kangarooo Jānis, thank you for performing a Ubuntu kernel version bisect. Could you please test http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.8-rc4-raring/ ?

tags: added: kernel-bug-exists-upstream-v3.4-rc6 natty
removed: kernel-bug-exists-upstream
tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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