Ubuntu
linux package

White screen at boot and system locks up

Bug #544582 reported by Chris Kemp on 2010-03-22

This bug affects 5 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Fix Released	Undecided	Unassigned

Bug Description

Mythbuntu Lucid Beta 1 amd64

Occasionally when booting straight after grub loads, the fsck message appears as normal then instead of showing Plymouth a white screen shows and the system completely freezes.

ProblemType: Bug
Architecture: amd64
Date: Mon Mar 22 22:04:45 2010
DistroRelease: Ubuntu 10.04
DkmsStatus: Error: [Errno 2] No such file or directory
InstallationMedia: Mythbuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
Lsusb:
Bus 002 Device 002: ID 0763:2015 Midiman M-Audio RunTime DFU
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Package: xorg 1:7.5+3ubuntu1
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-16-generic root=UUID=3daa7bef-ef58-4ecf-a152-8139dcb1bdb6 ro acpi_enforce_resources=lax quiet splash
ProcEnviron:
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
Uname: Linux 2.6.32-16-generic x86_64
dmi.bios.date: 08/11/2005
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: NF-CK804
dmi.chassis.type: 3
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd08/11/2005:svn:pn:pvr:rvn:rnNF-CK804:rvr:cvn:ct3:cvr:
glxinfo: Error: [Errno 2] No such file or directory
system:
distro: Ubuntu
codename: lucid
architecture: x86_64
kernel: 2.6.32-16-generic

Tags:

Revision history for this message

Chris Kemp (kempy1000) wrote on 2010-03-22:

BootDmesg.txt Edit (51.0 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (7.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (4.4 KiB, text/plain; charset="utf-8")
GdmLog.txt Edit (30.7 KiB, text/plain; charset="utf-8")
GdmLog1.txt Edit (31.7 KiB, text/plain; charset="utf-8")
GdmLog2.txt Edit (31.7 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (16.1 KiB, text/plain; charset="utf-8")
PciDisplay.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (572 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.4 KiB, text/plain; charset="utf-8")
RelatedPackageVersions.txt Edit (232 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (99.0 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (234.6 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (35.2 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (36.3 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (574 bytes, text/plain; charset="utf-8")
setxkbmap.txt Edit (235 bytes, text/plain; charset="utf-8")
xdpyinfo.txt Edit (9.3 KiB, text/plain; charset="utf-8")
xkbcomp.txt Edit (47.0 KiB, text/plain; charset="utf-8")

Revision history for this message

Chris Kemp (kempy1000) wrote on 2010-03-22:

I have started to notice a pattern. It always happens if I reboot. And only sometimes if I first halt then turn on the computer.

Revision history for this message

Nizar Kerkeni (nizarus) wrote on 2010-05-07:

I have the same problem "White screen at boot and system locks up" on my dell Dimension E521 with ATI X1300 card and ubuntu Lucid 64 bits.
This is randomly happens on boot.

Changed in ubuntu:
status:	New → Confirmed

Revision history for this message

Chris Kemp (kempy1000) wrote on 2010-05-07:

Just done a fresh install using ubuntu-10.04-alternate-amd64 as soon as I rebooted I got the white screen and my system froze solid.

Revision history for this message

Arnaud (arnaud-champollion) wrote on 2010-05-08:

I also have this problem.

I've got a Dell Dimension E521 with ATI X1200 card with Ubuntu Lucid Lynx 32 bits.
I'm using the free driver "Radeon" by default.

After a few modifications with startupmanager GUI, I have now a black screen instead of white, but the problem remains the same.

It happens about once every four times.

Revision history for this message

marcobh5 (marco-bh5) wrote on 2010-05-10:

I also have this problem.

I've got a ATI X1600 card with Ubuntu Lucid Lynx 64 bits.
I'm using the free driver "Radeon" by default.

It happens about once every four times.

Revision history for this message

lazenge (ecanus) wrote on 2010-05-27:

same problem

card radeon x1650 lucid 32 bit
mother asus

Revision history for this message

Chris Kemp (kempy1000) wrote on 2010-06-07:

I have just upgraded to a Nvidia 9500GT from ATI x1550. The problem hasnt happened in two weeks.

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madbiologist (me-again) wrote on 2010-07-27:

This might be fixed upstream in kernel 2.6.35-rc6. From the changelog:

commit 15cb02c0a0338ee724bf23e31c7c410ecbffeeba
Author: Alex Deucher
Date: Wed Jul 21 19:37:21 2010 -0400

drm/radeon/kms: fix legacy LVDS dpms sequence

Add delay after turning off the LVDS encoder.

Fixes:
https://bugzilla.kernel.org/show_bug.cgi?id=16389

    Tested-by: Jan Kreuzer
    Signed-off-by: Alex Deucher
    Cc: <email address hidden>
    Signed-off-by: Dave Airlie

A PPA of this kernel is available at http://kernel.ubuntu.com/~kernel-ppa/mainline/

Revision history for this message

madbiologist (me-again) wrote on 2010-08-08:

#10

The above fix is now upstream in kernel 2.6.33.7. A PPA of this kernel is available at http://kernel.ubuntu.com/~kernel-ppa/mainline/

Revision history for this message

Mohamed Amine Ilidrissi (ilidrissi.amine) wrote on 2010-08-25:

#11

Can someone test the kernel mainline build?

affects:	ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

fdn721 (fdn721) wrote on 2010-09-14:

#12

Kernel 2.6.33.7 for Maverick only.

How about Lucid?

I still have this problem on Lucid 2.6.32-24 i386.

Revision history for this message

Tekno (tekno) wrote on 2010-09-15:

#13

I have the same problem "White screen at boot and system locks up" which happens very often and randomly.

I've got a ATI X1300 card with Ubuntu Lucid Lynx 32 bits. Kernel 2.6.32-24-generic

I'm also using the free driver "Radeon".

Revision history for this message

fdn721 (fdn721) wrote on 2010-09-15:

#14

I'm test 2.6.35.20 - 2.6.35.21 on Maverick i386/Radeon x1600. The problem is no longer apparen.

Revision history for this message

Nizar Kerkeni (nizarus) wrote on 2010-09-15:

#15

@fdn : perheps this bug is not present in Maverick (which is a good news) but it stil on ubuntu 10.04 and in ubuntu 10.04.1 and don't forgot that this version is an LTS one.

Revision history for this message

madbiologist (me-again) wrote on 2010-09-15:

#16

Tekno, fdn and anbody else - does this still happen with the Ubuntu 10.10 "Maverick Meerkat" beta Live CD?

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madbiologist (me-again) wrote on 2010-09-15:

#17

Sorry fdn, please ignore my previous comment. I didn't refresh the bug before sending it.

Revision history for this message

madbiologist (me-again) wrote on 2010-09-15:

#18

Nizar, are you able to test with the Ubuntu 10.10 "Maverick Meerkat" beta Live CD? If you can confirm fdn's observation that it fixes this bug, we can then work on an SRU for Lucid. This should be possible since the fix seems to be upstream in kernel 2.6.33.7 and Lucid's drm is back-ported from 2.6.33.

Changed in linux (Ubuntu):
status:	Incomplete → Confirmed

Revision history for this message

madbiologist (me-again) wrote on 2010-09-15:

#19

Nizar, the drm from 2.6.33.7 seems to be included in the linux 2.6.32-25.43 package currently available in Lucid-proposed, as per https://launchpad.net/ubuntu/+source/linux/2.6.32-25.43

The patch I mentioned in comment #10 is among those listed at https://bugs.launchpad.net/ubuntu/+source/linux/+bug/615548

Can you add Lucid-proposed then update and tell us what happens?

Revision history for this message

Tekno (tekno) wrote on 2010-09-15:

#20

>"Can you add Lucid-proposed then update and tell us what happens?"

No white screens anymore

Revision history for this message

Nizar Kerkeni (nizarus) wrote on 2010-09-15:

#21

@madbiologist : I'm actually using Maverick beta updated and installed from a Lucid installation. Since the update the problem of the white screen has disappeared. The current kernel version is :
~$ uname -a
Linux dell 2.6.35-21-generic #31-Ubuntu SMP Mon Sep 13 23:14:37 UTC 2010 x86_64 GNU/Linux

madbiologist (me-again) on 2010-09-16

Changed in linux (Ubuntu):
status:	Confirmed → Fix Committed

Revision history for this message

eg0n (seattle-generation) wrote on 2010-09-16:

#22

I also installed 2.6.32 - 25.43 package from Lucid-proposed and everything looks OK, no more white screens when rebooting.

Jeremy Foshee (jeremyfoshee) on 2011-01-10

Changed in linux (Ubuntu):
status:	Fix Committed → Fix Released

Revision history for this message

Lynne Stevens (jackie40d) wrote on 2014-04-23:

#23

Danny wanfs me to re do his computer and back to 13.10 . . 14.04 last 6 sconds and locks up after entering password
I hit F8 and took him back to previousn version to run the laptop so it would work for him