I changed the permissions back to root.root 755 for the directory (/var/lib/otrs/Config)
Then upgraded to the proposed package and the permissions were correctly set to root.www-data 775. The web configuration interface works.
Thanks for the quick fix!
I changed the permissions back to root.root 755 for the directory (/var/lib/ otrs/Config)
Then upgraded to the proposed package and the permissions were correctly set to root.www-data 775.
The web configuration interface works.
Thanks for the quick fix!