Comment 15 for bug 414537

Hello new support system: I have a request. We troglodytes who are trying to work through these problems as users come to the forum for insight and answers. While we are smart and learning more, it is still very frustrating to have these chains of missives between experts that essentially are way too shorthand to be usable.

"Do a "sed s/karmic/jaunty/" on it and you're done " -----what the heck does this mean?

"I have uploaded it now." -------to whom, where? How do I solve this problem on MY computer?

Thanks.