Comment 75 for bug 595650

Revision history for this message
John D. Owens (jowens) wrote : Re: [Bug 595650] Re: After the last updates USB printers connected via HPLIP (or libusb in general) stopped working

This last message fixed the problem.
After a complete system update and reboot HP printer works from boot up.
Thanks to all.
I write assembler code for intel, and c, c++.
If there are very small jobs I would gladly offer to code.
Would you point me in the right direction?
John

On Jul 19, 2010, at 4:38 AM, Till Kamppeter wrote:

> The problem described here can also occur for non-HP USB printers, in
> general when the printer is accessed via libusb. This does not only
> happen when the printer is accessed through the "hp" CUPS backend of
> HPLIP but also via the "usb" backend of CUPS when the "usblp" kernel
> module is blacklisted or via manufacturer-supplied libusb-based CUPS
> backends. In any case do a full system-update to get the updated libusb.
>
>
> ** Summary changed:
>
> - After the last updates HP printer stopped working
> + After the last updates USB printers connected via HPLIP (or libusb in general) stopped working
>
> --
> After the last updates USB printers connected via HPLIP (or libusb in general) stopped working
> https://bugs.launchpad.net/bugs/595650
> You received this bug notification because you are a direct subscriber
> of a duplicate bug (602087).
>
> Status in HP Linux Imaging and Printing: Invalid
> Status in “hplip” package in Ubuntu: Invalid
> Status in “libusb” package in Ubuntu: Fix Released
> Status in “linux” package in Ubuntu: Invalid
> Status in “hplip” source package in Lucid: Invalid
> Status in “libusb” source package in Lucid: Fix Released
> Status in “linux” source package in Lucid: Invalid
> Status in “hplip” source package in Maverick: Invalid
> Status in “libusb” source package in Maverick: Fix Released
> Status in “linux” source package in Maverick: Invalid
>
> Bug description:
> Binary package hint: cups
>
> Hallo,
>
> after the last updates my laserjet 1300 stopped working. cups still sees the printer, but if I try to print a test page I get a communication error. In /var/syslog I found:
>
> hp[8640] prnt/backend/hp.c 752: INFO: open device failed stat=21: hp:/usb/hp_LaserJet_1300?serial=00CNBD032941; will retry in 30 seconds...
>
> Trying to print to this printer using windows (dual boot system) works fine.
>
> More information:
>
> lsmod|grep usb
> usblp 10481 0
> usbhid 36110 0
> hid 67032 1 usbhid
> usb_storage 39425 0
>
> tail -f /var/log/messages after unplugging the printer:
>
> Jun 17 21:09:14 darkstar kernel: [ 4260.312038] usb 5-1: USB disconnect, address 13
> Jun 17 21:09:14 darkstar kernel: [ 4260.312209] usblp0: removed
> Jun 17 21:09:14 darkstar udev-configure-printer: Disabled printer ipp://localhost:631/printers/hp-LaserJet-1300 as the corresponding device was unplugged or turned off
> Jun 17 21:09:14 darkstar udev-configure-printer: Disabled printer ipp://localhost:631/printers/hp-LaserJet-1300 as the corresponding device was unplugged or turned off
>
> And after plugging in the printer again:
>
> Jun 17 21:12:12 darkstar kernel: [ 4437.756299] usb 2-6.1: new full speed USB device using ehci_hcd and address 21
> Jun 17 21:12:12 darkstar kernel: [ 4437.850779] usb 2-6.1: configuration #1 chosen from 1 choice
> Jun 17 21:12:12 darkstar kernel: [ 4437.852201] usblp0: USB Bidirectional printer dev 21 if 0 alt 1 proto 2 vid 0x03F0 pid 0x1017
> Jun 17 21:12:13 darkstar kernel: [ 4439.199530] usb 2-6.1: usbfs: interface 0 claimed by usblp while 'usb' sets config #1
> Jun 17 21:12:15 darkstar udev-configure-printer: Re-enabled printer ipp://localhost:631/printers/hp-LaserJet-1300
>
> And then:
>
> lpinfo -v
> direct scsi
> network lpd
> network ipp
> network socket
> network beh
> serial serial:/dev/ttyS0?baud=115200
> serial serial:/dev/ttyS1?baud=115200
> network http
> network smb
> direct parallel:/dev/lp0
> direct usb://HP/LaserJet%201300
> direct hp:/usb/hp_LaserJet_1300?serial=00CNBD032941
> direct hpfax
>
> lsb_release -rd
> Description: Ubuntu 10.04 LTS
> Release: 10.04
>
>
> pt-cache policy cups
> cups:
> Installiert: 1.4.3-1ubuntu1
> Kandidat: 1.4.3-1ubuntu1
> Versions-Tabelle:
> *** 1.4.3-1ubuntu1 0
> 500 http://de.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
> 100 /var/lib/dpkg/status
> 1.4.3-1 0
> 500 http://de.archive.ubuntu.com/ubuntu/ lucid/main Packages
>
> To unsubscribe from this bug, go to:
> https://bugs.launchpad.net/hplip/+bug/595650/+subscribe
>