Comment 5 for bug 569190

Revision history for this message
Matt Asay (mjasay) wrote : Re: [Bug 569190] Re: epson printer won't print (Lucid)

Martin:

Thanks for your help. Please see my answers below.

On 04/28/2010 01:42 AM, Martin Pitt wrote:
> Matt,
>
> you also seem to have a Xerox WorkCentre 7228 printer configured, but it
> doesn't actually turn up in your recent screenshot. Does this actually
> exist?
It does exist. It's the printer in Millbank.
> If so, does printing to that one work? It's connected through the
> same mechanism (dnssd), and I wonder if it's that protocol which is
> broken with cups (a similar report in bug 566887 seems to indicate
> that), or whether it's the actual printer driver which is broken.
>
I don't know, but believe that it *does* work. I don't know because it
has been several weeks since I was in Millbank, and while I vaguely
remember it working, I can't be absolutely certain.
> Can you please launch the printer setup tool, Server -> Settings -> Save
> debugging information for troubleshooting, OK the dialog. Then try to
> print something. Disable the debug logging checkbox again, and attach
> /var/log/cups/error_log here.
>
Done. See attached.
> If the other printer also does not work: Is it possible for you to
> attach the printer directly via USB? It should get automatically
> discovered and configured. Does it print then?
>
See above. I'm not sure if it works or not, but I believe it does not.

I can check on the USB connection to my Epson printer, but not for
another hour or so. (I have the printer in my daughters' room, which
also serves as my server closet. :-) Fwiw, when I print to file or
print PDF, that works....
> Thanks!
>
> ** Changed in: cups (Ubuntu)
> Status: New => Incomplete
>
>