Bazaar

Bug #230294
Comment #14

Comment 14 for bug 230294

Revision history for this message

Craig A. Eddy (tyche-deactivatedaccount) wrote on 2008-05-28:

#14

OK, I owe some people here an apology. My last post was somewhat heated. Certainly more that you deserve. I do appreciate the work that you do. It's got to be a fiddly and tedious as some of the drafting that I've done over nearly 20 years. Mr. Pool, I've got to thank you for drawing to my attention that I was getting out of hand. And for the rest, I'm sorry. My words were more heated than they should have been.

I'm very glad that the problem is fixed. Now perhaps we can come to a little understanding between us. I promise, without the heat this time. I've been using Ubuntu since Warty came out. In that period of time I've had to stumble around, pretty much by myself, trying to figure out how to fix things that I broke, or learning to do without. I only stumbled on the Arizona Team less than a year ago, and there is still a great deal that I'm trying to learn about not only Ubuntu, but the organization. Or maybe I should say the confederation of organizations. Intentional or not, there are major separations between, say, the developers and marketing, between news and LoCo's. Between all sorts of factions that are under the umbrella of Ubuntu. In many ways, this is good. Sometimes, I think that outsiders and n00bies like me need a roadmap to be able to figure out where to go and who to talk to when we get frustrated. People, like me, don't have the knowledge of where to go, necessarily. And I realize that it may appear that we need to have our hands held, sometimes, but sometimes that really IS what's necessary to help people learn. Things that are common to you are esoteric data to someone like me. And really, this isn't amed simply at bzr, but all over Launchpad. It keeps getting better, both because Launchpad, itself, is trying to meet us halfway, and because as I get around more I learn more.

What I'd like you, as a team, to think about is this: Is there a way you can make it easier for someone like me to find the information I need for myself? Is there a way that people like me can be helped to NOT feel frustrated or put upon or called out? We've all heard the stories about forums where the term "RTFM" is standard, and it's NOT a polite comment. If you, as a group, feel that this is something that could help you, just as I feel it could help people like me, then I would be more than willing to work with you to try to help BOTH of us to understand the other side of the story.

If it's something that might interest you, feel free to contact me. <email address hidden>, or IRC #ubuntu-us-az, and hollar for tyche.

Thanks.

OK, I owe some people here an apology.  My last post was somewhat heated.  Certainly more that you deserve.  I do appreciate the work that you do.  It's got to be a fiddly and tedious as some of the drafting that I've done over nearly 20 years.  Mr. Pool, I've got to thank you for drawing to my attention that I was getting out of hand.  And for the rest, I'm sorry.  My words were more heated than they should have been.

I'm very glad that the problem is fixed.  Now perhaps we can come to a little understanding between us.  I promise, without the heat this time.  I've been using Ubuntu since Warty came out.  In that period of time I've had to stumble around, pretty much by myself, trying to figure out how to fix things that I broke, or learning to do without.  I only stumbled on the Arizona Team less than a year ago, and there is still a great deal that I'm trying to learn about not only Ubuntu, but the organization.  Or maybe I should say the confederation of organizations.  Intentional or not, there are major separations between, say, the developers and marketing, between news and LoCo's.  Between all sorts of factions that are under the umbrella of Ubuntu.  In many ways, this is good.  Sometimes, I think that outsiders and n00bies like me need a roadmap to be able to figure out where to go and who to talk to when we get frustrated.  People, like me, don't have the knowledge of where to go, necessarily.  And I realize that it may appear that we need to have our hands held, sometimes, but sometimes that really IS what's necessary to help people learn.  Things that are common to you are esoteric data to someone like me.  And really, this isn't amed simply at bzr, but all over Launchpad.  It keeps getting better, both because Launchpad, itself, is trying to meet us halfway, and because as I get around more I learn more.

What I'd like you, as a team, to think about is this:  Is there a way you can make it easier for someone like me to find the information I need for myself?  Is there a way that people like me can be helped to NOT feel frustrated or put upon or called out?  We've all heard the stories about forums where the term "RTFM" is standard, and it's NOT a polite comment.  If you, as a group, feel that this is something that could help you, just as I feel it could help people like me, then I would be more than willing to work with you to try to help BOTH of us to understand the other side of the story.

If it's something that might interest you, feel free to contact me.  tyche@ubuntu.com, or IRC #ubuntu-us-az, and hollar for tyche.

Thanks.