[i945gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x02000011)

Perhaps related to bug #714719 (same ESR anyway)

Here is a kernel with a DEBUG patch added (note this is not a fix, just a mechanism to confirm the root cause). Could you affected please test out these kernels (they should work on Maverick too) and report back here. The kernels are at the URL below:

    http://people.canonical.com/~apw/lp714719-natty/

After booting this, please do whatever you do to reproduce the freeze (if you can), then ssh into the box and collect the output of 'dmesg > dmesg.txt' and post it here. If you can't reproduce the crash within say a day or so, report that back here too.

If it happens that you haven't seen a freeze at all for a few days (esp. if you haven't seen it after doing a system update), then it may have been solved via a mystery kernel fix. In that case please note so here and the bug report can be set to 'Fix Released'.

Could be this is a dupe of bug #711999 which is now believed fixed.

If not, well see my previous comment for directions. :-)

Please test with the following kernel:

  http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/current/

In this newer kernel code is a fix to enlarge unfenced alignments, which appears to be a problem specific to i915/i945. If that kernel makes this lockup bug go away, then we can investigate extracting and backporting it. If not and we can rule out that fix for this issue, upstream (Chris Wilson) will investigate further.

I was talking to the guys and gals over in #ubuntu-x yesterday about 730099, and it was suggested I try a non-ubuntu system and kernel.
So it reminded me, only a couple of weeks ago, I had debian sid, with a kernel from debian experimental on my eeepc. And didnt have any gpu lockup errors.
if this is of any help, i dont know, but it answers the question, they asked me to test.
PMTaylor

I got this today on an up to date natty machine

Still needs tested with the kernel I posted...

Hi
I have a feeling that might help with this bug also.

https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/720468/comments/10

i recorded the file attached below, via ssh this morning, that gpu lockup/hang is still occurring.

I also tested the kernel as suggested by @Bryce above, last night. and it wouldnt boot, and would freeze mid boot. as such, it wasnt possible for me to test that kernel.

Prior day's kernels are at http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/

It kooks like the software for intel 8286SG is getting worse. In 10.10 everything works fine and compiz works in 3D mode using e.g. the Cube. In 11.04 the hardware is not recognized as 3D and the system hangs or freezes almost constantly, sometimes the screen is also distorted. The problems occur in all Ubuntu login modes. The system is completely unusable.

I tried the kernel grub parameter "i915.modeset=0" and left my machine for a day, and got no lockup/hang, when i would normally get atleast get one.however it couldnt start gnome-shell and went straight into fallback mode.

i am also trying http://kernel.ubuntu.com/~kernel-ppa/mainline/v2.6.39-rc3-natty/ as bryce suggested, and it booted without issue, some flickering however during boot, i have been using that kernel, without the above kernel parameter, and no gpu lockup/hang now after 4 hours. and gnome-shell started without issue.

within a few minutes of booing the above *.39-rc3 kernel, this morning, the gpu hang/lockup.
So the bug is not fixed in that new kernel, and seems to still remain.

This bug no longer affects me after upgrading to the kernel Bryce suggested. Occasionally a GPU lockup occurs, but the error code is different, indicating it is a different problem. Regardless, the lockup occurs much less frequently and looks different (flickering windows as opposed to glitchy wash of colored pixels).

Aside from testing the newer upstream kernel, I've also prepared this PPA with a change to the X driver that is believed to fix some of these gpu lockups on i915/i945:

https://launchpad.net/~bryce/+archive/fig

Please give it a try. When you do, make sure to boot against the stock ubuntu kernel. Otherwise we won't be sure whether it is this ppa or the upstream kernel that fixes it.

The upside to getting proof that this PPA solves it, is that we may be able to get this fix into natty, whereas if it is only fixed by newer kernel code, we still need to isolate what patch in the kernel does it. And, this late in the cycle we likely won't be able to get kernel fixes in so they'll have to be processed as SRUs.

i have tried the above fix from bryce, in that ppa.
at the moment, i havent had any gpu lockups/hangs in three days, i am slowly going through things i think cause and or set of this issue.but it is looking promising.

Thank you all for the help!

Ricardo Filipe Guimarães Gonçalves Paulino
Programador/Analista de Sistemas

On Tue, Apr 26, 2011 at 7:48 AM, Philip Taylor <email address hidden> wrote:
> i have tried the above fix from bryce, in that ppa.
> at the moment, i havent had any gpu lockups/hangs in three days, i am slowly going through things i think cause and or set of this issue.but it is looking promising.
>
> --
> You received this bug notification because you are a direct subscriber
> of a duplicate bug (757447).
> https://bugs.launchpad.net/bugs/715096
>
> Title:
>  [i945gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x02000011)
>
> Status in “linux” package in Ubuntu:
>  New
> Status in “xserver-xorg-video-intel” package in Ubuntu:
>  Incomplete
>
> Bug description:
>  Binary package hint: xserver-xorg-video-intel
>
>  need help
>
>  From dmesg:
>  [  177.945625] process `skype' is using obsolete setsockopt SO_BSDCOMPAT
>  [  328.784112] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
>  [  328.786105] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -11 (awaiting 72539 at 72519, next 72551)
>  [  328.786324] [drm:i915_reset] *ERROR* Failed to reset chip.
>
>  From GPU dump:
>  ACTHD: 0xffffffff
>  EIR: 0x00000000
>  EMR: 0xffffffed
>  ESR: 0x00000001
>  PGTBL_ER: 0x00000000
>  IPEHR: 0x02000011
>  IPEIR: 0x00000000
>  INSTDONE: 0x7ffffa41
>      busy: Bypass FIFO
>      busy: Color calculator
>      busy: Map filter
>
>
>  ProblemType: Crash
>  DistroRelease: Ubuntu 11.04
>  Package: xserver-xorg-video-intel 2:2.14.0-1ubuntu6
>  ProcVersionSignature: Ubuntu 2.6.38-2.29-generic 2.6.38-rc3
>  Uname: Linux 2.6.38-2-generic i686
>  Architecture: i386
>  Chipset: i945gm
>  DRM.card0.LVDS.1:
>   status: connected
>   enabled: enabled
>   dpms: Off
>   modes: 1280x800
>   edid-base64: AP///////wBMozM2AAAAAAAPAQOAIRV4Cof1lFdPjCcnUFQAAAABAQEBAQEBAQEBAQEBAQEB7hoAgFAgEDAQMBMAS88QAAAZAAAADwAAAAAAAAAAACOHAmQCAAAA/gBTQU1TVU5HCiAgICAgAAAA/gBMVE4xNTRYMy1MMDYKAHA=
>  DRM.card0.VGA.1:
>   status: connected
>   enabled: enabled
>   dpms: On
>   modes: 1280x1024 1280x1024 1152x864 1024x768 1024x768 1024x768 832x624 800x600 800x600 800x600 800x600 640x480 640x480 640x480 640x480 720x400
>   edid-base64: AP///////wBMLR4BNzFKTSwOAQNsIht4KqqlplRUmSYUUFS/74CBgHFPAQEBAQEBAQEBAQEBMCoAmFEAKkAwcBMAUg4RAAAeAAAA/QA4Sx5RDgAKICAgICAgAAAA/ABTeW5jTWFzdGVyCiAgAAAA/wBITUVYQTE2ODE1CiAgABE=
>  Date: Mon Feb  7 11:43:44 2011
>  DistUpgraded: Yes, recently upgraded Log time: 2011-01-13 14:04:13.964984
>  DistroCodename: natty
>  DistroVariant: ubuntu
>  DumpSignature: e791d7ac
>  ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
>  GraphicsCard:
>   Subsystem: Toshiba America Info Systems Device [1179:ff03]
>     Subsystem: Toshiba America Info Systems Device [1179:ff03]
>  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha i386 (20101221)
>  InterpreterPath: /usr/bin/python2.7
>  MachineType: TOSHIBA Satellite A200
>  PccardctlIdent:
>   Socket 0:
>     no product info available
>  PccardctlStatus:
>   Socket 0:
>     no card
>  ProcCmdline: /usr/bin/python /usr/share/apport/apport-gpu-error-intel.py
>  ProcEnviron:
>
>  ProcKernelC...

Looked like a video crash, system froze, I'll try an update.

Thanks for confirming the ppa fixed it. I've posted an SRU for that fix with bug #727594, and the fix is now available in natty-proposed.

Basically, this bug report should be marked a dupe of #727594 now.

It seems it didnt fix it.
I got a i915 gpu hang, again, a few minutes ago. this is with standerd ubuntu kernel, and the above fix.

Got another gpu hang, with bryce's above patch and the following kernel

Linux ptaylor-eeepc-laptop 2.6.38-8-generic-pae #42-Ubuntu SMP Mon Apr 11 05:17:09 UTC 2011 i686 i686 i386 GNU/Linux

below is the kern.log output showing the error.

Apr 30 20:23:38 ptaylor-eeepc-laptop kernel: [34883.236038] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
Apr 30 20:23:38 ptaylor-eeepc-laptop kernel: [34883.240430] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -11 (awaiting 4434363 at 4434361, next 4434364)
Apr 30 20:27:20 ptaylor-eeepc-laptop kernel: Kernel logging (proc) stopped.

Hey alexandr-martynjuk,

You filed this bug report against natty, but I see it's still open and
doesn't appear to have much activity recently. So, now that oneiric
is released and stable, this may be a good point for you to upgrade
and re-test if this issue is still present there.

If it's solved in the new release and you think it's worth backporting
the fix, please indicate that. Or if having the fix in the new release
is good enough, feel free to close out the bug (or let us know and we'll
close it.)

If it's not solved, leave the bug report open. I can't promise we'll
get to it (we get way more bugs filed than we can usually get to), but
your testing and feedback can help out if and when we do.

Hi

I am sorry my system died in one of the many power breaks, it worked
however nicely with xubuntu 11.04 and before with ubuntu 10.10. It is a
HP desktop with a special powersupply, no spares here.

Good luck

Bert

On 11/08/2011 11:16 PM, Bryce Harrington wrote:
> Hey alexandr-martynjuk,
>
>
> You filed this bug report against natty, but I see it's still open and
> doesn't appear to have much activity recently. So, now that oneiric
> is released and stable, this may be a good point for you to upgrade
> and re-test if this issue is still present there.
>
> If it's solved in the new release and you think it's worth backporting
> the fix, please indicate that. Or if having the fix in the new release
> is good enough, feel free to close out the bug (or let us know and we'll
> close it.)
>
> If it's not solved, leave the bug report open. I can't promise we'll
> get to it (we get way more bugs filed than we can usually get to), but
> your testing and feedback can help out if and when we do.
>
>
> ** Changed in: xserver-xorg-video-intel (Ubuntu)
> Status: Fix Committed => Incomplete
>

<email address hidden>, thank you for reporting this bug and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

For me the problem is solved. I am using 12.04 without any open
problems.

On Wed, 2012-03-28 at 22:56 +0000, Christopher M. Penalver wrote:
> <email address hidden>, thank you for reporting this bug and
> helping make Ubuntu better. This bug was reported a while ago and there
> hasn't been any activity in it recently. We were wondering if this is
> still an issue? Can you try with the latest development release of
> Ubuntu? ISO CD images are available from
> http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a
> Terminal (Applications->Accessories->Terminal). It will automatically
> gather and attach updated debug information to this report.
>
> apport-collect -p linux <replace-with-bug-number>
>
> Also, if you could test the latest upstream kernel available that would
> be great. It will allow additional upstream developers to examine the
> issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once
> you've tested the upstream kernel, please remove the 'needs-upstream-
> testing' tag. This can be done by clicking on the yellow pencil icon
> next to the tag located at the bottom of the bug description and
> deleting the 'needs-upstream-testing' text. Please let us know your
> results.
>
> Thanks in advance.
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>

Hi

Thank you fore the feed back on this buck. I try to contribute to Linux as
much as i can but i am not a computer expert. This bug come up when i wash
assembling a computer from old hardware. Did not pay a lot of attention to
whey it hang.

The computer that i made from the old parts does not function they i
should. The first trouble shooting i what to do is to exclude my self from
the problem. It is possible that i did do something wrong.

With kind regards

Steven

2012/2/4 Bryce Harrington <email address hidden>

> ** Changed in: xserver-xorg-video-intel (Ubuntu)
> Status: Incomplete => Confirmed
>
> ** Changed in: xserver-xorg-video-intel (Ubuntu)
> Status: Confirmed => Invalid
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (744048).
> https://bugs.launchpad.net/bugs/715096
>
> Title:
> [i945gm] GPU lockup (ESR: 0x00000001 IPEHR: 0x02000011)
>
> Status in “linux” package in Ubuntu:
> Confirmed
> Status in “xserver-xorg-video-intel” package in Ubuntu:
> Invalid
>
> Bug description:
> Binary package hint: xserver-xorg-video-intel
>
> need help
>
> From dmesg:
> [ 177.945625] process `skype' is using obsolete setsockopt SO_BSDCOMPAT
> [ 328.784112] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer
> elapsed... GPU hung
> [ 328.786105] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request
> returns -11 (awaiting 72539 at 72519, next 72551)
> [ 328.786324] [drm:i915_reset] *ERROR* Failed to reset chip.
>
> From GPU dump:
> ACTHD: 0xffffffff
> EIR: 0x00000000
> EMR: 0xffffffed
> ESR: 0x00000001
> PGTBL_ER: 0x00000000
> IPEHR: 0x02000011
> IPEIR: 0x00000000
> INSTDONE: 0x7ffffa41
> busy: Bypass FIFO
> busy: Color calculator
> busy: Map filter
>
>
> ProblemType: Crash
> DistroRelease: Ubuntu 11.04
> Package: xserver-xorg-video-intel 2:2.14.0-1ubuntu6
> ProcVersionSignature: Ubuntu 2.6.38-2.29-generic 2.6.38-rc3
> Uname: Linux 2.6.38-2-generic i686
> Architecture: i386
> Chipset: i945gm
> DRM.card0.LVDS.1:
> status: connected
> enabled: enabled
> dpms: Off
> modes: 1280x800
> edid-base64:
> AP///////wBMozM2AAAAAAAPAQOAIRV4Cof1lFdPjCcnUFQAAAABAQEBAQEBAQEBAQEBAQEB7hoAgFAgEDAQMBMAS88QAAAZAAAADwAAAAAAAAAAACOHAmQCAAAA/gBTQU1TVU5HCiAgICAgAAAA/gBMVE4xNTRYMy1MMDYKAHA=
> DRM.card0.VGA.1:
> status: connected
> enabled: enabled
> dpms: On
> modes: 1280x1024 1280x1024 1152x864 1024x768 1024x768 1024x768 832x624
> 800x600 800x600 800x600 800x600 640x480 640x480 640x480 640x480 720x400
> edid-base64:
> AP///////wBMLR4BNzFKTSwOAQNsIht4KqqlplRUmSYUUFS/74CBgHFPAQEBAQEBAQEBAQEBMCoAmFEAKkAwcBMAUg4RAAAeAAAA/QA4Sx5RDgAKICAgICAgAAAA/ABTeW5jTWFzdGVyCiAgAAAA/wBITUVYQTE2ODE1CiAgABE=
> Date: Mon Feb 7 11:43:44 2011
> DistUpgraded: Yes, recently upgraded Log time: 2011-01-13 14:04:13.964984
> DistroCodename: natty
> DistroVariant: ubuntu
> DumpSignature: e791d7ac
> ExecutablePath: /usr/share/apport/apport-gpu-error-intel.py
> GraphicsCard:
> Subsystem: Toshiba America Info Systems Device [1179:ff03]
> Subsystem: Toshiba America Info Systems Device [1179:ff03]
> InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Alpha ...

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]