Ubuntu
ubiquity package

install appears to proceed OK but is incomplete

Bug #689564 reported by Martin Devon
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Expired
Low
Unassigned

Bug Description

Using a 10.04 CD which has been used successfully several times and is known OK. Trying to install on new machine with Gigabyte 880GM-UD2H motherboard and Athlon II X2. HDD has 2 partitions specified in the install as / and /home.

Installation appears to run as usual right through to the reboot stage. No errors reported.

Remove CD, boot from HDD fails. Files initrd.img and vmlinuz are missing from / and /home is also missing (though presumably can be mounted later)

Have tried reinstalling and also tried another CD with Xubuntu 10.04. At boot the HDD flashes once then after an interval it drops to a shell. Result is reproducible every time.

Revision history for this message
Martin Devon (martin-devon) wrote :

Also /boot is empty

Revision history for this message
Martin Devon (martin-devon) wrote :

Windows 2000, XP, FreeBSD/PC-BSD all install correctly on this machine.

Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't start working on it yet, because your description didn't include enough information.

Please include the information requested at https://wiki.ubuntu.com/DebuggingUbiquity/AttachingLogs as separate attachments by visiting your bug's web page. Thanks in advance.

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Revision history for this message
Martin Devon (martin-devon) wrote : Re: [Bug 689564] Re: install appears to proceed OK but is incomplete

On Tue, 18 Jan 2011 19:12:03 -0000
Charlie Kravetz <email address hidden> wrote:

> We'd like to figure out what's causing this bug for you, but we
> haven't heard back from you in a while. Could you please provide the
> requested information? Thanks!

I found the cause of this problem, which is a bug in Ubuntu only to the
extent that the problem does not occur in the installation of WIndows
or FreeBSD on my current hardware.

The original hardware was an older Chaintech motherboard with Athlon XP
and there was an Artec/Ultima DVD/CD combo drive. Ubuntu 10 ran
perfectly on this hardware. Following a failure, a Gigabyte GA-880
motherboard and Athlon II X2 was fitted.

Ubuntu 10 did not install correctly on this setup (though as mentioned
other OS did). More accurately, I believe now that it did in fact
install correctly, but at boot time the wrong information was being
supplied as to the UUID of the boot disc.

Later, I recalled that the Artec CD drive had a compatibility problem
when originally fitted in a RISC OS machine. I therefore removed the
Artec drive and fitted a new Samsung.

The problem has vanished. I conclude that there was a minor
incompatibility between the Artec drive and the IDE system on the new
motherboard, to which Ubuntu was uniquely vulnerable.
Having changed the drive I regret it is no longer possible to reproduce
the problem but I thank you for your concern.

best wishes

Martin

--
Martin R Devon MSc
Consulting Engineer, Box, Wiltshire, UK
RISC OS in the timber-frame housing industry

Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

Thank you for the detailed explanation. I am marking this confirmed so the developers of Ubiquity can take a look. There may be something they can do with the information about the drive UUID issues.

Changed in ubiquity (Ubuntu):
importance: Undecided → Low
status: Incomplete → Confirmed
Revision history for this message
connell (connell-allatsea) wrote : binoculars

Attached is a damage report
Mike Connell

Revision history for this message
Marcus Tomlinson (marcustomlinson) wrote :

This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know.

Changed in ubiquity (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for ubiquity (Ubuntu) because there has been no activity for 60 days.]

Changed in ubiquity (Ubuntu):
status: Incomplete → Expired
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