Simple Scan

Simple Scan's "Page Size" has no effect

Bug #611036 reported by Colan Schwartz on 2010-07-28

This bug report is a duplicate of: Bug #550856: page size setting is broken, use it as default crop or fix it by other means. Edit Remove

116

This bug affects 24 people

Affects		Status	Importance	Assigned to	Milestone
	Simple Scan	Confirmed	Medium	Unassigned

Bug Description

Binary package hint: simple-scan

The Legal setting still produces 8.5" by 11" scans, and therefore cuts off the bottom of pages. Here are the steps to reproduce:

1. Set Document -> Preferences -> Page Size to "Legal" from "Automatic".
2. Place a Legal page in the sheet feeder.
3. Select Scan -> "Single Page" or "All Pages From Feeder".
4. Notice that the bottom of the page is cut off once the scan is complete.

I would expect that a full Legal page would show up after the Legal setting is chosen without the bottom cut off.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: simple-scan 1.0.3-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-24.38-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-24-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Wed Jul 28 16:02:00 2010
DriverPackageVersions:
libsane 1.0.21-0ubuntu1
libsane-extras N/A
hplip 3.10.2-2ubuntu2
hpoj N/A
ExecutablePath: /usr/bin/simple-scan
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427.1)
MachineType: System manufacturer System Product Name
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic root=UUID=3c864589-1f17-472b-a1f3-cfd34aa59f84 ro quiet splash
ProcEnviron:
LANG=en_CA.utf8
SHELL=/bin/zsh
SourcePackage: simple-scan
dmi.bios.date: 01/13/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0907
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M3N78-VM
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0907:bd01/13/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM3N78-VM:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Tags:

Revision history for this message

Colan Schwartz (colan) wrote on 2010-07-28:

BootDmesg.txt Edit (58.4 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (126.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (4.6 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (16.6 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (581 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (82.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.4 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (779 bytes, text/plain; charset="utf-8")
SimpleScanLog.txt Edit (56.0 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (139.4 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (299.8 KiB, text/plain; charset="utf-8")
XsessionErrors.txt Edit (2.2 KiB, text/plain; charset="utf-8")

Revision history for this message

Colan Schwartz (colan) wrote on 2010-07-29:

After playing with it a bit more, it appears as though the paper size is always A4. It doesn't matter which paper size is chosen. Even the "Automatic" setting, which is supposed to adjust to the paper input, has no effect.

summary:

- Setting Simple Scan's "Page Size" to "Legal" has no effect
+ Simple Scan's "Page Size" has no effect

Revision history for this message

bersyl91 (choppy-free) wrote on 2010-09-05:

Well, the paper size is not always A4 because with my Epson Perfection 1200, it's a bit bigger. I think it's the maximum imaging size which is the default.

Apart from this, I've found that I can change page size, but _after_ having scanned the first page. It applies then on every page scanned.

It doesn't seem to be saved as default (which is what I'd like).

The resizing is done from the top center, which is not the best way (it's usually better from the top left because you happen to align correctly you paper there).

Revision history for this message

Colan Schwartz (colan) wrote on 2010-12-20:

I see that four of us are affected. Could one of you please Confirm this issue? It's still set to New, and I can't change this myself. Thanks.

Revision history for this message

Dylan Justice (dsjstc) wrote on 2011-04-26:

I find this too, but in the opposite direction; for my HP3015, scanned document size is always legal, regardless of "page size" setting.

Revision history for this message

Patrick Goetz (pgoetz) wrote on 2011-04-26:

In my case, when scanning 8.5'x11" documents the top 4cm are always cut off no matter how I adjust the Settings/Preferences.

DistroRelease: Ubuntu 10.10
Scanner: HP54xx Flatbed Scanner

Launchpad Janitor (janitor) on 2011-08-11

Changed in simple-scan (Ubuntu):
status:	New → Confirmed

Michael Nagel (nailor) on 2011-11-25

affects:

simple-scan (Ubuntu) → simple-scan

Michael Nagel (nailor) on 2012-04-14

Changed in simple-scan:
importance:	Undecided → Medium

Revision history for this message

Alex Eftimie (alexeftimie) wrote on 2012-06-05:

I can reproduce this with HP Officejet 4500 in ubuntu 12.04, the paper size is always ADF maximum, 8 x 14 inches.

Revision history for this message

Stephane Trillat (stephane-trillat) wrote on 2012-06-29:

Same problem with ubuntu 12.04 freshly installed and HP Officejet 6500. Two years that we have this issue.

Revision history for this message

Jason McVetta (jmcvetta) wrote on 2012-07-10:

I can reproduce the bug with Ubuntu 12.04 + HP LaserJet M1212nf MFP.

Revision history for this message

Michael Nagel (nailor) wrote on 2012-07-22:

#10

(08:20:21) Michael Nagel: i want to mention the page size problem, and then we could finish for today...
(08:20:26) robert_ancell: ok
(08:20:26) Michael Nagel: Simple Scan's "Page Size" has no effect https://bugs.launchpad.net/simple-scan/+bug/611036
(08:20:29) robert_ancell: yep
(08:20:31) Michael Nagel: Use page size in settings as default crop https://bugs.launchpad.net/simple-scan/+bug/550856
(08:20:31) robert_ancell: needs fixing
(08:20:39) robert_ancell: seems the right solution
(08:20:45) robert_ancell: you can merge those
(08:21:37) Michael Nagel: will do
(08:22:35) Michael Nagel: ok, thank you

Revision history for this message

Tony Whelan (tony-whelan) wrote on 2013-05-16:

#11

Linux Mint Nadia (64 bit) build, using a Brother DCOP-7065DN MFC.

Simple Scan ignores the desired A4 setting and produces a page that is 355mm long which is the 'legal' or 'foolscap' size instead of 297mm which is A4.

Bug 550856 appears to relate to cropping - which I consider to be a different matter.

Revision history for this message

Tony Whelan (tony-whelan) wrote on 2013-05-16:

#12

Linux Mint Nadia (64 bit) build, using a Brother DCOP-7065DN MFC.
Simple Scan ignores the desired A4 setting and produces a page that is 355mm long which is the 'legal' or 'foolscap' size instead of 297mm which is A4.

BUT SimpleScan doesn't make this mistake however on my HP C5280, so it seems to depend on the particular device?

Revision history for this message

Michael Nagel (nailor) wrote on 2013-05-18:

#13

Bug 550856 is not only about cropping, it is about some major f***up with page sizes.
I do not think it is advisable to split that discussion into smaller discussion until the overall situation is cleared up a little bit.

Your hint that it might depend on the scanner/driver is good, please mention it over there.
I try to talk to Robert if we could spend some time on the general problem.

Best Regards
Michael

Revision history for this message

Tony Whelan (tony-whelan) wrote on 2013-08-09:

#14

More on the issue I have with my Brother DCP-7065DN MFC producing scans that are Legal/Foolscap size despite the page size being set at A4.

The faulty page size only occurs when using the automatic document feeder. Scans of a page laid directly on the glass are correctly sized.

Revision history for this message

manojav (manojav) wrote on 2014-01-29:

#15

PageBleed.pdf Edit (3.9 MiB, application/pdf)

Here is an example of pages bleeding into the next page. On a ADF front and back scan.

HP ScanJet 5590 - Ubuntu 13.10 - Simple Scan 3.11.1.1

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