Ubuntu
linux package

[Dell Inc. Latitude D430] suspend failure.

Bug #474949 reported by brehmc
30
This bug affects 6 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Invoking any suspend mode results in a black screen. Machine is still on but nothing else happens.
With old kernel (2.6.28 I think), suspend works, but touchpad not and system feels slowly.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly. The resume processing hung very near the end and will have appeared to have completed normally.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: brehm 2052 F.... knotify4
                      brehm 2077 F.... pulseaudio
                      brehm 2086 F.... kmix
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xefebc000 irq 21'
   Mixer name : 'SigmaTel STAC9200'
   Components : 'HDA:83847690,10280201,00102201'
   Controls : 7
   Simple ctrls : 5
Date: Sun Nov 1 11:18:03 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: late resume
HibernationDevice: RESUME=UUID=07e1754c-d439-48a9-973c-0c5cd7e37de3
InterpreterPath: /usr/bin/python2.6
MachineType: Dell Inc. Latitude D430
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: root=UUID=8974585f-b600-46f8-bf5b-571bef50cb93 ro quiet splash vga=773
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
SourcePackage: linux
Tags: resume suspend resume-late-hang
Title: [Dell Inc. Latitude D430] late resume failure
Uname: Linux 2.6.31-14-generic i686
UserGroups:

dmi.bios.date: 02/18/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0HU754
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd02/18/2008:svnDellInc.:pnLatitudeD430:pvr:rvnDellInc.:rn0HU754:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude D430
dmi.sys.vendor: Dell Inc.

Revision history for this message
brehmc (c-brehm) wrote :
Brian Murray (brian-murray)
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Kal McFate (kmcfate) wrote :

I get the same results when attempting to suspend a Latitude E6500. Worked pre 2.6.30

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi brehmc,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 474949

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-suspend
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
brehmc (c-brehm) wrote : Re: [Bug 474949] Re: [Dell Inc. Latitude D430] suspend failure.

Hi,

thanks for your answer, although quite late...

That bug doesn't occur any more. Only in a very few cases the machine
doesn't execute the standby mode completely, screen becomes black,
machine seems to suspend, but the fan is still on and it desn't wake up
anymore. But recently this occurs very rarely.

But I have another issue:
at some random point that I cannot specify more clearly the left mouse
button stops woriking...
By chance you've heard of this from other users?

If that could help I'm gonna gather the requested system information for
you this evening.

Cheers,
Christian

On 22.04.2010 23:43, Jeremy Foshee wrote:
> Hi brehmc,
>
> This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .
>
> If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.
>
> apport-collect -p linux 474949
>
> Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.
>
> Thanks in advance.
>
> [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]
>
>
> ** Tags added: kernel-suspend
>
> ** Tags added: needs-kernel-logs
>
> ** Tags added: needs-upstream-testing
>
> ** Tags added: kj-triage
>
> ** Changed in: linux (Ubuntu)
> Status: New => Incomplete
>
>

Revision history for this message
John Hyde (jahyde) wrote :

I am having this same problem on 9.10 kernel 2.6.31-9-rt, but on mine nothing seems to fix it, it locks up everytime I suspend.

I also had this problem on an Asus eee 901, which has the same Intel 945 chipset.

Here is some output from lspci on the Dell:

john@d430:~$ lspci
00:00.0 Host bridge: Intel Corporation Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub (rev 03)
00:02.0 VGA compatible controller: Intel Corporation Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller (rev 03)
00:02.1 Display controller: Intel Corporation Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller (rev 03)
00:1b.0 Audio device: Intel Corporation 82801G (ICH7 Family) High Definition Audio Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 1 (rev 01)
00:1c.1 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 2 (rev 01)
00:1c.2 PCI bridge: Intel Corporation 82801G (ICH7 Family) PCI Express Port 3 (rev 01)
00:1d.0 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #1 (rev 01)
00:1d.1 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #2 (rev 01)
00:1d.2 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #3 (rev 01)
00:1d.3 USB Controller: Intel Corporation 82801G (ICH7 Family) USB UHCI Controller #4 (rev 01)
00:1d.7 USB Controller: Intel Corporation 82801G (ICH7 Family) USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev e1)
00:1f.0 ISA bridge: Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge (rev 01)
00:1f.1 IDE interface: Intel Corporation 82801G (ICH7 Family) IDE Controller (rev 01)
00:1f.3 SMBus: Intel Corporation 82801G (ICH7 Family) SMBus Controller (rev 01)
02:01.0 CardBus bridge: Ricoh Co Ltd RL5c476 II (rev b4)
02:01.1 FireWire (IEEE 1394): Ricoh Co Ltd R5C552 IEEE 1394 Controller (rev 09)
02:01.2 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter (rev 18)
09:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5752 Gigabit Ethernet PCI Express (rev 02)
0c:00.0 Network controller: Broadcom Corporation BCM4312 802.11a/b/g (rev 01)

Revision history for this message
gavin (gavinewin) wrote :

I had the same issue on my Dell Latitude D430 on a fresh build of 9.10 with all the current updates applied. I have just finished the upgrade to 10.04 and the same issue still exists. ie if you go into suspend you get a black screen that you cannot recover from with a power off and on.

Revision history for this message
gavin (gavinewin) wrote :

Sorry I meant to say you cannot recover from this suspend black screen "without" powering off and on.

Revision history for this message
gavin (gavinewin) wrote :

Found my suspend problem on the Dell 430 was related to the SD card. If I unmount the card the suspend and recovery are fine. Not sure my Linux has a problem doing this automatically.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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