"Subscribe" behaves differently from Launchpad's other uses of the green (+) graphic

Bug #409376 reported by Matthew Paul Thomas
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Launchpad itself
Fix Released
Low
Unassigned

Bug Description

Everywhere in Launchpad, a green text link with a (+) icon behaves like this: if you click it, Launchpad will ask you for more information, and then add something.

Everywhere, that is, except two places. One is the "Add comment" link, being fixed in bug 408765. The other, which was my fault to begin with, is the "Subscribe" link: this subscribes you to a bug report without any further interaction, notably unlike the "Subscribe someone else" link immediately below it.

This bug will be fixed when subscribing yourself to a bug report uses the (+) icon consistently with its other uses in Launchpad.

A banal way of fixing this would be for the "Subscribe" link to ask for further input, namely whether you're sure you want to subscribe.

Probably a better way to fix this would be to stop using the (+) icon for subscribing altogether. Subscribing to a bug report is only "adding" something in a rather abstract databasey sense. It might make more sense to use an instant-apply checkbox for subscribing/unsubscribing yourself, and a different icon (or, if the form opens inline, an expander triangle) for the link to subscribe someone else. Non-feed subscription actions on other Web sites typically use an icon of an envelope, an arrow, or occasionally a newspaper or a pen and paper <http://www.google.com/images?q=subscribe&imgsz=icon>.

Since the appearance of the Subscribe function affects the appearance of the Unsubscribe function, it may make sense to design the solution to bug 401658 at the same time as this bug.

description: updated
Revision history for this message
Deryck Hodge (deryck) wrote :

I agree that "Subscribe" is the one action that seems different than all others because it happens immediately. I'm not sure that adding an intermediary "Are you sure?" overlay is an improvement. In fact, it could annoy people. I actually like that subscribing happens quickly on click, as it's something I do frequently, and I don't personally have a strong association with an icon to a particular action. But I also have no problem changing to a different icon, should the design gurus deem it so.

I'm marking this low priority given all the other UI work that needs to happen, and leaving it to the design gurus to discuss.

Changed in malone:
importance: Undecided → Low
status: New → Triaged
Revision history for this message
Eleanor Berger (intellectronica) wrote :

I think that the behaviour is perfect. The icon can be changed, but I also think that's quite low priority.

Revision history for this message
Martin Albisetti (beuno) wrote :

I feel very comfortable with the behavior as well. While it's not consistent in a strict way, I don't see the need to have another icon or add an unnecessary step.

I agree that there's a technical inconsistency, but it feels like a good exception to it.

description: updated
Graham Binns (gmb)
tags: added: story-better-bug-notification
Revision history for this message
Graham Binns (gmb) wrote :

As Gavin points out in bug 494411 (marked as a duplicate of this bug), elsewhere we use the pencil icon for managing subscriptions. Maybe we could use that here:

 [penci] You are not subscribed to this bug /
 [pencil] You are subscribed to this bug

Curtis Hovey (sinzui)
tags: added: ui
William Grant (wgrant)
Changed in launchpad:
status: Triaged → Fix Released
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Duplicates of this bug

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.