Launchpad itself

Not obvious how to say "this is my bug" on +filebug

Bug #376009 reported by Björn Tillenius
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Launchpad itself
Invalid
High
Graham Binns

Bug Description

When filing a bug you get a list of possible duplicates, and a button that says "No, I need to report a new bug". There is no button for saying "Yes, this is my bug", though. Well, there is, but you have to know that you can expand the bugs to get more information.

We need to make this more obvious. One suggestion is to have one of the bugs expanded by default.

Revision history for this message
Deryck Hodge (deryck) wrote :

Expanding one bug won't really work well, IMHO. Assume the first bug is closed as in a search I just tried -- in that case, there is no "yes, subscribe me" button.

Another idea is to have a sub-heading under "Is the bug you’re reporting one of these?" that says something to the effect of "Expand each bug for more info or to subscribe." Again, it's not fail safe if the first bug is a bad example, but I think you just want something to prod the user to poke around, no?

Revision history for this message
Björn Tillenius (bjornt) wrote : Re: [Bug 376009] Re: Not obvious how to say "this is my bug" on +filebug

On Wed, May 13, 2009 at 01:59:51PM -0000, Deryck Hodge wrote:
> Expanding one bug won't really work well, IMHO. Assume the first bug is
> closed as in a search I just tried -- in that case, there is no "yes,
> subscribe me" button.

I don't get your point here. You say expanding one bug won't work very
well, and then you explain how it works at the moment. Expanding a bug
would put a "yes, subscribe me" button on the page.

> Another idea is to have a sub-heading under "Is the bug you’re reporting
> one of these?" that says something to the effect of "Expand each bug for
> more info or to subscribe." Again, it's not fail safe if the first bug
> is a bad example, but I think you just want something to prod the user
> to poke around, no?

Yes, we want to prod the user to show around. I'm afraid a sub-heading
won't work at all. People will read the main heading, and then look at
the list. They will only read the sub-heading if they think there is a
way to subscribe to the bug, and are stuck at figuring out how to do it.

Revision history for this message
Graham Binns (gmb) wrote :

On Wed, May 13, 2009 at 02:13:56PM -0000, Björn Tillenius wrote:
> On Wed, May 13, 2009 at 01:59:51PM -0000, Deryck Hodge wrote:
> > Expanding one bug won't really work well, IMHO. Assume the first bug is
> > closed as in a search I just tried -- in that case, there is no "yes,
> > subscribe me" button.
>
> I don't get your point here. You say expanding one bug won't work very
> well, and then you explain how it works at the moment. Expanding a bug
> would put a "yes, subscribe me" button on the page.

What Deryck experienced is bug 376026, which I'm fixing now.

--
Graham Binns | PGP Key: 4DAD18FA

Graham Binns (gmb)
Changed in malone:
assignee: nobody → Graham Binns (gmb)
status: Triaged → In Progress
Revision history for this message
Graham Binns (gmb) wrote :

Didn't land for 2.2.5 due to AllHands and UDS. Bumping to 2.2.6.

Changed in malone:
milestone: 2.2.5 → 2.2.6
Graham Binns (gmb)
Changed in malone:
milestone: 2.2.6 → 2.2.7
Revision history for this message
Martin Pool (mbp) wrote : Re: [Bug 376009] Re: Not obvious how to say "this is my bug" on +filebug

The interface currently on edge is pretty nice IMO.

--
Martin <http://launchpad.net/~mbp/>

Graham Binns (gmb)
Changed in malone:
milestone: 2.2.7 → 2.2.8
Revision history for this message
Deryck Hodge (deryck) wrote :

Is there still a bug here, Graham? I'm marking invalid, assuming we're pretty happy with the filebug interface now. But if I'm missing something, please re-open.

Changed in malone:
milestone: 2.2.8 → none
status: In Progress → Invalid
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