Moovida

[win32] On windows 7 Moovida thinks that another instance is running and quits

Bug #372674 reported by Metalfusion
322
This bug affects 4 people
Affects Status Importance Assigned to Milestone
Moovida
Fix Released
Critical
Philippe Normand
Moovida 1.0.4

Bug Description

Doesn't start at all, when trying to run the command line version it briefly says that another instance of elisa is running and quits instantly. There are no elisa-related processes running when checked with task manager.
I know win 7 is not officially supported, but this could be easy to fix.

Revision history for this message
Philippe Normand (philn) wrote :

FYI we don't support Windows 7 until the "final" version is released. Even so, we don't use it in the office so this bug can't be fixed (yet).

Changed in elisa:
status: New → Triaged
summary: - (Windows 7 RC) Elisa thinks that another instance is running and quits.
+ [win32] on windows 7 Elisa thinks that another instance is running and
+ quits.
dz0ny (janez-troha)
Changed in elisa:
status: Triaged → Confirmed
Olivier Tilloy (osomon)
summary: - [win32] on windows 7 Elisa thinks that another instance is running and
- quits.
+ [win32] On windows 7 Moovida thinks that another instance is running and
+ quits
Changed in elisa:
importance: Undecided → Critical
status: Confirmed → Triaged
Revision history for this message
Olivier Tilloy (osomon) wrote :

Just installed a windows 7 virtual machine.
Philippe, could you please have a look and diagnose the issue?

Changed in elisa:
assignee: nobody → Philippe Normand (philn)
milestone: none → 1.0.4
status: Triaged → Confirmed
Revision history for this message
Philippe Normand (philn) wrote :

A fix for that startup bug is waiting for review

Changed in elisa:
status: Confirmed → In Progress
Revision history for this message
Michał Sawicz (saviq) wrote :

> A fix for that startup bug is waiting for review

And after that Moovida is working fine as per my tests.

Philippe Normand (philn)
Changed in elisa:
status: In Progress → Fix Committed
Olivier Tilloy (osomon)
Changed in elisa:
status: Fix Committed → Fix Released
Revision history for this message
Kristoffer Grundström (umeaman) wrote :

I'm not sure, but I get a message when starting Moovida that can't be seen cause it's behind the Splash-window. I'm using Moovida 1.0.9 & Win 7 32-bits.

Revision history for this message
Olivier Tilloy (osomon) wrote :

@Kristoffer: your problem is very probably that you graphics drivers don't support OpenGL properly, which is needed for Moovida to run properly. Could you please attach the output of dxdiag to help us diagnose the problem? You can find instructions on how to do that at http://supportwiki.steampowered.com/wiki/DXDIAG.

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